Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Can not enter my visa card to pay for purchases at the apps
Can not enter my visa card to pay for purchases at the apps store. Also can not enter my apple account. … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
395 satisfied customers
I am trying to add an app and it says I can't because it
I am trying to add an app and it says I can't because it wants a new payment method or it wants to verify my card. There is nothing wrong with the card that is attached to it. … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I can no longer get into my apps or itunes because my
I can no longer get into my apps or itunes because my subscription ran out. I also tried changing my credit card info because I had to get a new credit card, but its not taking it. How can I get back … read more
OakdaleTech
OakdaleTech
Mac Genius
7,704 satisfied customers
I am trying to update credit card info and address in your
I am trying to update credit card info and address in your system and I am getting a decline message … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
3,440 satisfied customers
Trying to pay for an item on an app. it says my settings are
trying to pay for an item on an app. it says my settings are wrong in itunes. I am certain they are correct … read more
OakdaleTech
OakdaleTech
Mac Genius
7,704 satisfied customers
It won't let me make a purchase. IPad .. ois. I just
I just recently changed card default in Apple Pay but it won't let me use when trying to purchase … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
2,044 satisfied customers
I need to update apps and in already checked my billing info
I need to update apps and in already checked my billing info to none. Why can't I update my apps? … read more
Karuna Sundeep
Karuna Sundeep
Bachelor of Arts
303 satisfied customers
My device keeps telling me to put in my billing stuff and I
My device keeps telling me to put in my billing stuff and I put none then I go to update something and then my phone says put in billing and it won't let me download anything … read more
Michael T
Michael T
2,254 satisfied customers
I can't get my apple iPad to except my payment with my debit
I can't get my apple iPad to except my payment with my debit card . It says it's been declined. It took it on my phone but it want take it on my iPad . My phone is not apple product … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
Every time i try to update my apps or download an app it
every time i try to update my apps or download an app it says my billing method is wrong even when i'm not buying anything and it won't let me fix it . it keeps saying something is wrong . … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Will not let me download app that cost money. Tried
Will not let me download app that cost money. Tried updating/changing credit card on my account. Doesn't seem to work. … read more
Michael T
Michael T
2,254 satisfied customers
Why won't it accept my credit card. This is a replacement
Why won't it accept my credit card. This is a replacement card that I have used … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I'm trying to input a new Visa card number. But it keeps
but it keeps telling me the code is wrong when it's not. How do I fix this? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
It says I have to many credit cards linked to my device and
It says I have to many credit cards linked to my device and won't let me update my apps without a declined one how do I delete my past credit cards and put my new one on my phone … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I am trying to download new apps for my phone and keeps
I am trying to download new apps for my phone and keeps telling me my bank details are wrong and when I change them it won't save. Also I had tiger anew computer and my music I purchased (eg) Metcy Me… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
I'm having problems with purchasing albums. I changed mt
I'm having problems with purchasing albums. I changed mt password ***** I was having problems. Went back in to purchase some music re verified my billing info and still having problems making purchase… read more
OakdaleTech
OakdaleTech
Mac Genius
7,704 satisfied customers
Can't download app from APP store, getting error message
Can't download app from APP store, getting error message when asked to go to billing … read more
OakdaleTech
OakdaleTech
Mac Genius
7,704 satisfied customers
I can login to iiTunes (app store) from my pc, but the iPhone
I can login to iiTunes (app store) from my pc, but the iPhone 4 places a me.com with my login name. I changed it on itunes PC but it isn't reflected in the mobile login. Help?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x