Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have been receiving numerous phone call from “Apple
I have been receiving numerous phone call from “Apple Support” stating my iCloud account has been compromised … read more
Mr.Med
Mr.Med
2,098 satisfied customers
When I send a text from my MacBook Air, I often get a red
When I send a text from my MacBook Air, I often get a red exclamation point that it failed to send. I've turned imesssaging off/on, made sure my Apple ID matches all 3 devices and rebooted my Mac. I'v… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,489 satisfied customers
With my icloud account can i add a family member so they can
With my icloud account can i add a family member so they can use icloud to back up their devices? … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I recently purchased a refurbished mac book 500 gb. it
Hi, i recently purchased a refurbished mac book 500 gb. it pretty old, really needed a computer.. ive tried downloading apps such as i movie or even final cut pro and it wont allow because it says i have 10.10.5 and need 10.12. or 10.13 or higher.. i t went to system prefrences and tried updating the computer but that doesn't work what can i do … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
Entries into my MacBook Air calendar do not show up in my
Entries into my MacBook Air calendar do not show up in my iPhone 5s. But entries into my iPhone show up in my laptop calendar. How do I get entries into my laptop to show up on my iPhone? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,520 satisfied customers
I'm trying to find out the difference between icloud drive
I'm trying to find out the difference between icloud drive and icloud. i read that icloud drive was like google drive, but when I open iCloud drive in the Finder it gives /Users/myname/Library/Mobile … read more
Ken
Ken
President
CET Electronic Technician
296 satisfied customers
I have a MAC desktop, purchased about a year ago. I have a
I have a MAC desktop, purchased about a year ago. I have a request to update the MAC OS High Sierra 10.13.6 update. When I do this, it downloads, my computer goes to restart, the apple symbol comes up… read more
Ashik
Ashik
Master's Degree
10,340 satisfied customers
Importing photos from iphone to mac. Mac OS: High Sierra
importing photos from iphone to mac JA: What Operating System (OS) are you running on your Mac? What about your iPhone? Customer: mac OS: High Sierra 10.13.6 iphone JA: What troubleshooting have you t… read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
3,076 satisfied customers
I would like to put descriptions on the pictures on my macOS
I would like to put descriptions on the pictures on my macOS high sierra … read more
Harry
Harry
267 satisfied customers
How do I back up my new iPad seeing I don't see tp be able
How do I back up my new iPad seeing I don't see tp be able to back it up on my iMac now … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,380 satisfied customers
Lost my iphone. I think it is high sierra 10.13.6. I was
I was using via and probably dropped it in one of their vehicles … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
How can I copy Notes App on iPod to iPhone and Mac Mini? Mac
How can I copy Notes App on iPod to iPhone and Mac Mini? … read more
Jon
Jon
Bachelors Degree
1,108 satisfied customers
I need to reset my Icloud accoujt. Macbook pro High Sierra
Just working on it today with my brother in law who is helping me. … read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
3,076 satisfied customers
I can't figure out how to get to the stuff that'd suposed to
I can't figure out how to get to the stuff that'd suposed to be in iCloud … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I want to unsynch iphone and recover lost data, i do not
i do not know daughter was charging iphone through usb port and somehow it got synched with my computer … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I need help synching iPhone contacts with Gmail ... I've
hi - I need help synching iPhone contacts with Gmail ... I've tried to follow the online advice but I'm stuck … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
The facetime contacts list on my macbook laptop are
The facetime contacts list on my macbook laptop are different (appears to be an older list) and not synched with/same as the list on my iphone 4s. Both devices use the same facetime/itunes accounts. I… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
iPad Calendar will not synch correctly with ICal on iMac
I recently purchased a new iPhone 5 and a new iPad. Previously I had an iPhone 3gs. My home computer is an iMac. I have synced my iCal calendar with my old iphone 3gs with no problem. After getting th… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x