Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I believe the HD is kaput. So i installed a new SSD and I
i believe the HD is kaput. So i installed a new SSD and I was hoping to get an Mac OS on the new SSD via a portable SSD with OSX El Capitan installer on it. upon startup I get a status bar that fills … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
1,507 satisfied customers
MacBook Pro 2010. Boots to apple logo and progress bar that
MacBook Pro 2010. Boots to apple logo and progress bar that stops half through. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,576 satisfied customers
Apple Mac: Someone sold me this mac about two weeks ago and
Apple Mac: Someone sold me this mac about two weeks ago and i had the efi passcode to get inside of it. But i have missplaced it. … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My MacBook Pro has startup boot failure. After I do my
My MacBook Pro has startup boot failure. After I do my password, the installation white scroll goes only about 1/3 of the way across the bar, and then stops. It stays in that position and will not con… read more
Richard
Richard
Apple Software Engineer
IT Manager, Consultant
58,330 satisfied customers
My MacBook Pro screen has become very dark...like looking
My MacBook Pro screen has become very dark...like looking through very dark sun glasses! Wheni I hook it up to my 24 inch monitor, everything is working fine and s … read more
Dustin
Dustin
Support Technician
8,328 satisfied customers
My 2010 MacBook Pro will not fully boot. I get the Apple
My 2010 MacBook Pro will not fully boot. I get the Apple logo and the progress bar goes slowly to the end and nothing else happens. … read more
OakdaleTech
OakdaleTech
Owner
6,054 satisfied customers
I have a MacBook Pro (15" 2010 model). It has started
I have a MacBook Pro (15" 2010 model). It has started randomly shutting down. Just now, it won't turn back on. When I push the power button, it plays the chimes, the screen turns grey with the apple l… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I've got a 2013 MacBook Pro that just hung/froze, and upon
Hi, I've got a 2013 MacBook Pro that just hung/froze, and upon restarting, asked for my password ***** usual, then goes to a black screen and flickers with the "churning" wheel every now and again... … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,221 satisfied customers
Apple logo pops up runs for awhile then circle with line
apple logo pops up runs for awhile then circle with line going thru it … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Faint red lines appear at startup, dont know. i cant get
how does this service work? I dont have a service contract… read more
Dustin
Dustin
Support Technician
8,328 satisfied customers
My brand new imac is stuck on the Apple icon and the bar is
My brand new imac is stuck on the Apple icon and the bar is stuck halfway after it restarted itself when updating apps. I've done the utility repair first aid and still goes to the black screen white … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a problem with my macbook air it seems to have a
Hi I have a problem with my macbook air it seems to have a progress bar that is stuck at 50% … read more
Richard
Richard
Apple Software Engineer
IT Manager, Consultant
58,330 satisfied customers
Macbook pro won't boot. I'm verbose mode, and the last line
Customer: ***** *****. Macbook pro won't boot. I'm verbose mode, and the last line before it hangs is: AirPort: RSN handshake complet on en1 if i boot into safe mode, it passes the grey apple screen, … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My MacBook Pro (Yosemite) will not boot past the progress
Hi Mike, my MacBook Pro (Yosemite) will not boot past the progress bar). I tried command + r but I am getting a grey screen. It crashed on me last week and then after several attempts over a few days … read more
Richard
Richard
Apple Software Engineer
IT Manager, Consultant
58,330 satisfied customers
My mac air progress bar gets stuck at 50%. I've tried
Hi. My mac air progress bar gets stuck at 50%. I've tried several things (maybe not in the correct order) but the problem remains. Sometimes it's the black screen with the apple and the progress bar g… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
My Macbook Air shuts off part way through the process of turning
My Macbook Air shuts off part way through the process of turning on. I hear the chime, see the apple, spinning wheel and progress bar. But after several seconds the progress bar goes dark and the lapt… read more
Richard
Richard
Apple Software Engineer
IT Manager, Consultant
58,330 satisfied customers
My 2010 MacBook Pro just keeps freezing on restart - Ive tried
My 2010 MacBook Pro just keeps freezing on restart - I've tried command option p r, opening in safe mode and as far as I get is the background screen with the icon spinning, and nothing to choose. It … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I am trying to restore my MacBook Pro (2010 Spring Edition).
I am trying to restore my MacBook Pro (2010 Spring Edition). I insert the installation DVD, then i proceed to boot from the disk, but after the disk seems like its about to load, the screen just turns… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x