Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I changed my password and can't remember it so I am locked
I changed my password ***** can't remember it so I am locked out of my phone. how can I reset my pw? … read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
388 satisfied customers
Apple. I am locked out of my Apple 2 (very old). now it is
Apple. I am locked out of my Apple 2 (very old). now it is disabled. I tried connecting it to itunes and it doesn't work. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,413 satisfied customers
My i phone is disabled. It has a 6 weeks old battery in it.
My i phone is disabled. It has a 6 weeks old battery in it. It is 4G. It says to connect to iTunes. It has taken several hours to charge from 2% to 89%. I am unable to access anything, though I can re… read more
Karuna Sundeep
Karuna Sundeep
Bachelor of Arts
302 satisfied customers
I have an Apple account, ID, good card on file, credit in my
I have an Apple account, ID, good card on file, credit in my Apple ID Account and iTunes won't let me make in app purchases. Why? … read more
Ashik
Ashik
Master's Degree
10,352 satisfied customers
I have a i phone 7 and we got it locked now its says to talk
I have a i phone 7 and we got it locked now its says to talk to you please help … read more
OakdaleTech
OakdaleTech
Mac Genius
7,691 satisfied customers
My apple device is fine. I am trying to help my friend who
My apple device is fine. I am trying to help my friend who is a senior. Her husband had a stroke and she disabled his phone trying to get into it so many times. He is now disabled and he cannot recall… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I locked it by accident and now it's disabled! I know my
I know my apple id, it's a new phone just bought it yesterday, has it one hr!!! Now I can't get into it!!! … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
466 satisfied customers
I have used my fingerprint for so that i forgot my passcode
I have used my fingerprint for so long that i forgot my passcode aftermany failed attempts, i am locked out and says connect to itunes … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,413 satisfied customers
Iphone disabled. When i connect to iTunes, it will not find
when i connect to iTunes, it will not find the phone … read more
Cris
Cris
4,338 satisfied customers
I locked out my iphone and it says connect to itunes but i
i locked out my iphone and it says connect to itunes but i dont hve a pc available for that … read more
OakdaleTech
OakdaleTech
Mac Genius
7,691 satisfied customers
Somehow my new iphone se is locked. Yesterday. It wont let
yes it wont let me reset it. it says to connect to itunes that iphone is disabled. people can call but i cant do anything with the phone … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,413 satisfied customers
My granddaughters iphone 5c was lost almost a year then it
My granddaughters iphone 5c was lost almost a year then it was found, but we cannot remember her password. I have already had it fixed from the disabled part when we entered the wrong name and passcod… read more
Dustin
Dustin
Support Technician
8,316 satisfied customers
I received my Apple 7 Plus phone in the mail last week. I
I received my Apple 7 Plus phone in the mail last week. I took it with my current phone back to the AT&T store where I purchased it for them to transfer my data from my old phone to my new phone. The … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,413 satisfied customers
I can't use my iPhone - it say's; iPhone is disabled,
I can't use my iPhone - it say's; iPhone is disabled, connect to iTunes - why would it give me that note? I started with trouble yesterday when I wasn't able to log onto my phone, I tried a few soluti… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,413 satisfied customers
iPad question. If I choose from "General" setting, the option
iPad question. If I choose from "General" setting, the option "Reset" and "Erase all contents and settings", can I when re-starting, choose some of my previous apps, selections, etc., or does the eras… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
Hi My iphone 4 keeps showing the connect to itunes screen,
Hi My iphone 4 keeps showing the connect to itunes screen, when i connect to itunes it says "There is a problem with you phone, please visit the service and answers centre and their is a lock on the t… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My sons ipod touch is locked out and disabled. tried to restore
My son's ipod touch is locked out and disabled. tried to restore online and it never works, it always says can't connect to ipod apps and won't restore. This was an expensive Itouch that he loves to u… read more
Cris
Cris
4,338 satisfied customers
I put in a four number password XXXXX Saturday and cant remember
I put in a four number password XXXXX Saturday and can't remember what numbers i used so now my ipad is locked up - can I get a new password? I have had this ipad for about two years and never had thi… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x