Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Have an iphone 6plus about four years old. All of a sudden
Have an iphone 6plus about four years old. All of a sudden it locks up meaning that when I touch an icon I get no response. I have to reboot and then it works. Just started doing this a day ago. Phone… read more
Tarun Diwakar
Tarun Diwakar
Bachelor of computer application
256 satisfied customers
I have an iphone 6 plus i need to unlock it from att can you
I have an iphone 6 plus i need to unlock it from att can you help medo that … read more
Mohammed Zakir
Mohammed Zakir
BCA
107 satisfied customers
I am trying to transfer my Google photos from a Samsung Edge
I am trying to transfer my Google photos from a Samsung Edge phone to the iPhone XR. All my photos are backed up in Google photos and ready to go. The people at the Apple store told me to contact Goog… read more
Sayed
Sayed
Bachlelors Degree in Computer Science
82 satisfied customers
I have just changed phone service providers. My old provider
Hi Mike, I have just changed phone service providers. My old provider tells me the phone (4s) is unlocked but when I go to the phone the message is to get it unlocked or contact Apple. can u help? … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
1,885 satisfied customers
I have an iPhone 6 plus and I lost most of my contacts all
I have an iPhone 6 plus and I lost most of my contacts all of a sudden … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,270 satisfied customers
I have an apple iPhone 6s and it was stolen last week and I
I have an apple iPhone 6s and it was stolen last week and I got it back but they had changed my password. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I have lost my contact list. 6plus iPhone. 2 days I took it
2 days I took it to Verizon and they said because I couldn't get into the cloud there was nothing else to be done … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
In 2016, I unlocked my iPhone 6-do I need to unlock it
In 2016, I unlocked my iPhone 6-do I need to unlock it again? … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I Have an IPhone 6 and My battery is not operating properly.
Hi I Have an IPhone 6 and My battery is not operating properly. I think that I may need a ne battery(###) ###-####… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My watch will not sync with my phone. Watch is series 2 and
My watch will not sync with my phone. Watch is series 2 and IPhone is 6+. It was synced then just didn't recognize my phone anymore … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I've lost my Iphone plus - what do you suggest I do? Oh boy,
I've lost my Iphone plus - what do you suggest I do? … read more
Josh
Josh
It Support Specialist
Associate Degree
7,750 satisfied customers
I purchased a new iPhone 8plus on November 8th at an Apple
I purchased a new iPhone 8plus on November 8th at an Apple Store. Everything transferred from my iPhone 6s except my email account. Had Apple tech try, no luck. Then to AT&T store, 2 techs there could… read more
Justin Johnson
Justin Johnson
Owner
5,513 satisfied customers
I have a 6s that I'm trying to activate with straight talk
I have a 6s that I'm trying to activate with straight talk but I am getting a cord and iTunes sign on my iPhone … read more
Dustin
Dustin
Support Technician
8,078 satisfied customers
I get a message that I am not authorized to use this
I get a message that I am not authorized to use this cellular service everytime i try to make a call … read more
Josh
Josh
It Support Specialist
Associate Degree
7,750 satisfied customers
Michelle, Good morning. Can I purchase and I-Phone
Michelle, Good morning. Can I purchase and I-Phone for my wife without having her phone with me and then just restore her info from backup or do I have to have the phone with me. Douglas… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I've got 2 iphone 4. & I purchased an iphone 6 I want to transfer
I've got 2 iphone 4. & I purchased an iphone 6 I want to transfer all contacts, data, game, everything from 2 iphone 4 into iphone 6 Please advice me Thank you Sam… read more
Jason Jones
Jason Jones
AAS Information Technology
12,103 satisfied customers
Recently had a new hard drive installed in my Mac. I am currently
Recently had a new hard drive installed in my Mac. I am currently restoring files from my time machine backup to the new hard drive. Went through the setup process to transfer from time machine. The "… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
When accessing the iTunes Store I keep getting the message...Your
When accessing the iTunes Store I keep getting the message...Your Apple ID has been disabled. Contact Support. I have looked and looked and looked for information on how to get this fixed, tried reset… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x