Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My mother is 94 & cannot remember her Apple ID password. How
My mother is 94 & cannot remember her Apple ID password. How can we recover her iPad for her? … read more
BobC
BobC
Masters
1,318 satisfied customers
I can't access my iPad forgot username and password. Been a
I can't access my iPad forgot username and password … read more
Tom
Tom
3 years college
792 satisfied customers
My wife is locked out of her iPad because she does not
My wife is locked out of her iPad because she does not remember the activation lock password. Can you help us? … read more
Tech Ginie
Tech Ginie
BCA
2,407 satisfied customers
My ipad is locked to another apple id. The original owner is
My ipad is locked to another apple id. The original owner is sitting here with me. Her apple id is linked to an email she no longer has access to. She has deleted the device from her account, but it i… read more
Expert-Alexa
Expert-Alexa
Technical Engineer
Bachelor's Degree
868 satisfied customers
My daughter has a mini iPad and it hasn't been able to
My daughter has a mini iPad and it hasn't been able to download any new software. The volume button does also not work on it. … read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,402 satisfied customers
We are trying to activate an ipad and are using an email
we are trying to activate an ipad and are using an email account that no longer exists. My aunt has a new email. How can we activate the ipad for her? … read more
OakdaleTech
OakdaleTech
Owner
6,664 satisfied customers
Can't get past activation lock Can't get past activation
Can't get past activation lock Can't get past activation lock … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
5,648 satisfied customers
I gave my daughter my old iPhone 5 temporarily she gave it
I gave my daughter my old iPhone 5 temporarily she gave it back to me She said that she cleaned her phone of all of her apps give me the password ***** I can't unlock the phone I tried my old password… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
3,509 satisfied customers
My daughter is 8 and I gave her my old iPad to use now it's
Hi. My daughter is 8 and I gave her my old iPad to use now it's asking for an activation lock and she can't remember what she used as her user name (Apple ID) or her password. Please help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,730 satisfied customers
I am at my 83 year old Mom's and she can't remember her
I am at my 83 year old Mom's and she can't remember her password ***** get her ipod going again. She has had it since it has been new. I came down a couple hours to fix it (and put her Christmas Tree … read more
Samuel White
Samuel White
Owner and Expert Tech
87 satisfied customers
Our daughter has decided she doesn't need her iPad mini and
Our daughter has decided she doesn't need her iPad mini and left it for our grandchildren. The problem is she has forgotten her Apple ID and password ***** the iPad mini since she hasn't used it for v… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,730 satisfied customers
My mother recently passed away at 88 and could not remember
my mother recently passed away at 88 and could not remember her ipad password ***** get on her device. We tried the only two codes she have ever used and they did not work. I loaned her my ipad, i wou… read more
Cris
Cris
4,429 satisfied customers
IPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD.
iPAD 2 - ACTIVATION LOCK ; DON'T KNOW APPLE ID OR PASSWORD. DO HAVE THE PASS CODE . DAUGHTER GAVE IT TO ME . DID A PROGRAM UPDATE INSTALL . CAN'T GET PASSED ACTIVATION LOCK … read more
Dustin
Dustin
Support Technician
8,757 satisfied customers
It's my daughters iPad, she is the original owner and is
It's my daughters iPad, she is the original owner and is locked out. Activation lock … read more
Josh
Josh
It Support Specialist
Associate Degree
9,209 satisfied customers
My daughter gave me her mini ipad because she got a new one
My daughter gave me her mini ipad because she got a new one but couldnt remember her pass-code so i restored it,but now its telling me I need to use her apple ID and Password ***** activate it?? NEED … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My wife updated her ipad, I am her husband and have taken
My wife updated her ipad, I am her husband and have taken over her old ipad mod A1399 Ser DN6GH2ZKDFHWI. I only use it to check emails. Last week in Arizona it gave me an Activation Lock. I asked my w… read more
John T. F.
John T. F.
Self-employed Business Owner
Three Decades Field Experience
3,402 satisfied customers
My grand daughter is not able to use her iPad because she
My grand daughter is not able to use her iPad because she forgot her password ***** since she has tried different passwords the iPad locked up and we can not use the iPad. Is there a way to reset the … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
1,316 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
11,188 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,825 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

673 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

301 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x