Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have been downloading books and movies on my credit card I
I have been downloading books and movies on my credit card I went into Family sharing with my wife and now her credit card is getting charged I'd like to have that fixed … read more
OakdaleTech
OakdaleTech
Owner
6,029 satisfied customers
I want to join iTunes but the payment column rejects my
Hello, I want to join iTunes but the payment column rejects my data … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
1,247 satisfied customers
I wish to change my card details for quick books in my quick
Hello, I wish to change my card details for quick books in my quick books app. Can I do this in the Apple store. … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
2,838 satisfied customers
Just updated my wife's Apple ID info and changed the credit
Just updated my wife's Apple ID info and changed the credit card that was there and got an error message that it couldn't update payment info. … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
Sorry for the delay. I am now in Tanzania and just updated
Hi there, so sorry for the delay. I am now in Tanzania and just updated my Apple rescue and payment information. … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My recent mastercard itunes billing indicated purchasesnot
My recent mastercard itunes billing indicated purchasesnot made by me. I talked to someone at itines and it was suggested that she block my card for future purchases. I then tried to change my info to… read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
1,247 satisfied customers
My VISA cc number has changed, and I want to enter the
My VISA cc number has changed, and I want to enter the change to my apple account. How do I do this? When I went into system preferences and tried to alter it there, I got an invalid entry notice. Tha… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I have tried to change my purchase method on my account but
I have tried to change my purchase method on my account but when I enter the new payment method ie: changing from my Visa card to my Master Card I get a message that my purchase can't be made. … read more
OakdaleTech
OakdaleTech
Owner
6,029 satisfied customers
I got problem with itunes payment. I already update my
Hi JA: Hi. How can I help? Customer: I got problem with itunes payment JA: When did you last update iTunes? Customer: I already update my itunes payment JA: Anything else you want the Software Expert … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
400 satisfied customers
My monthly payment payment in iTunes is not going through
My monthly payment payment in iTunes is not going through today, can you help me fix it/ … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
1,247 satisfied customers
I can't make a purchase, iPhone x, My purchase is failing,
I can't make a purchase JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone x JA: How long has this been going on with your iPhone? What have you tr… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,190 satisfied customers
I changed my charge card and it won't go through. I changed
The Apple was given to me and I have tried 5 or more times and I know the card is good … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
1,247 satisfied customers
My imac was installing an update and crashed and since
Hi,my imac was installing an update and crashed and since restarting my finder won't open and the 'Finder quit unexpectedly' error box keeps popping up! … read more
OakdaleTech
OakdaleTech
Owner
6,029 satisfied customers
I have a home in the UK and a home in the USA. I have a UK
I have a home in the UK and a home in the USA. I have a UK based user ID, but in the USA have an Apple TV. How do I open a USA account alongside my UK account?… read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
RE Apple TV transducer installed. Unable to rent iTune movies
RE: Apple TV transducer installed. Unable to rent iTune movies from TV, because as I put in info I made errors in my password. Now, Apple TV won't let me rent, because my password XXXXX compromised. I… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
864 satisfied customers
my apple tv wont completely download a movie i purchased.
my apple tv won't completely download a movie i purchased. it has been stuck on 6% of the download forever (i purchased it weeks ago). i go to 'downloads' in the settings area, and try to restart, but… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I recently purchased a 27-inch Snow Leopard iMac only to discover
I recently purchased a 27-inch Snow Leopard iMac only to discover that I really need a Windows machine. Microsoft Excel runs circles around Numbers. Also, Windows Quicken 2010 is far superior to Quick… read more
Ashik
Ashik
Master's Degree
10,349 satisfied customers
HELP. I PUT A DVD MOVIE IN MY APPLE LAP TOP AND IT WONT EJECT.
HELP. I PUT A DVD MOVIE IN MY APPLE LAP TOP AND IT WON'T EJECT. I'VE TRIED (1) CLICKING ON "EJECT DISC" BUTTON (2) PUSHING 'COMMAND' E (3) DRAGGING DVD MOVIE ICON TO TRASH. NONE OF ABOVE WORK NOR WILL… read more
Ashik
Ashik
Master's Degree
10,349 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x