Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Sorry, I hit the return. I have 'inherited' from my wife's
Sorry, I hit the return. I have 'inherited' from my wife's recent upgrade, a Mac laptop. It was last repaire by you folks in 2014 and had been sitting idle. I'd like to start using it, but it is apparently cleaned out presenting a blank screen. I'd like to bring it in to Tysons to see if an updated IOS can be installed. How do I arrange to do that? … read more
OakdaleTech
OakdaleTech
Mac Genius
7,565 satisfied customers
I'm having a problem erasing my macos catalina beta ssd
I'm having a problem erasing my macos catalina beta ssd dtive on a 2013 Macbook Pro. I want to roll back to Mohave, but the internal ssd won't erase in recovery mode.I need to sell this laptop, but fi… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,753 satisfied customers
My MacBook pro won't connect with one of your acer monitors
Hi my MacBook pro won't connect with one of your acer monitors - it connects then turns off then try again. It works with my brand new MacBook pro but not my old one … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
2,679 satisfied customers
I recently purchased a refurbished mac book 500 gb. it
Hi, i recently purchased a refurbished mac book 500 gb. it pretty old, really needed a computer.. ive tried downloading apps such as i movie or even final cut pro and it wont allow because it says i have 10.10.5 and need 10.12. or 10.13 or higher.. i t went to system prefrences and tried updating the computer but that doesn't work what can i do … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
It is very slow and I am besieged with the dreaded rainbow
it is very slow and I am besieged with the dreaded rainbow circle … read more
OakdaleTech
OakdaleTech
Mac Genius
7,565 satisfied customers
Safari is my browser. need to update from 10.1 to 12.1 can
Second opinion] Safari is my browser. need to update from 10.1 to 12.1 can you help.… read more
Jon
Jon
Bachelors Degree
1,081 satisfied customers
My Iphoner was stolen, and the police want my serial number.
My Iphoner was stolen, and the police want my serial number. Does Apple have it? My number is(###) ###-####… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,753 satisfied customers
My 15" MacBook Pro can't play discs. Is there a disc device
My 15" MacBook Pro can't play discs. Is there a disc device hat I can plug into my pro to read pictures i have on disc from earlier MacBook time? … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
Recently bought a 2009 MacBook Pro and it is stuck on the
Hey I recently bought a 2009 MacBook Pro and it is stuck on the welcome screen. I am trying to click on the continue button but it will not work. … read more
OakdaleTech
OakdaleTech
Mac Genius
7,565 satisfied customers
The Downloads icon on my MacBook Pro is showing a box icon
The Downloads icon on my MacBook Pro is showing a box icon from a recent download. Need to restore to correct Downloads icon. … read more
OakdaleTech
OakdaleTech
Mac Genius
7,565 satisfied customers
I have a Mac os Mojave version 10.14.1. Model Name: MacBook
Model Name: MacBook Pro Model Identifier: MacBookPro14,2 Processor Name: Intel Core i5 Processor Speed: 3.1 GHz Number of Processors: 1 Total Number of Cores: 2 L2 Cache (per Core): 256 KB L3 Cache: 4 MB Memory: 8 GB Boot ROM Version: 184.0.0.0.0 SMC Version (system): 2.44f1 Serial Number (system): C02V72HHHV2R Hardware UUID: 60A25388-6213-5CCF-B84B-296809EAEDA9 does that answer your question? i just bought PSE 19. i can't use it because of the spinning wheel … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I cannot get the scanner to work with my MacBook Pro and the
I cannot get the scanner to work with my MacBook Pro and the HP Color Laser Jet Pro MFP M477fnw … read more
Ken
Ken
President
CET Electronic Technician
296 satisfied customers
Mac book pro c02JD4EJDKQ4 serial number will not start black
Mac book pro c02JD4EJDKQ4 serial number will not start black screen … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I have a OS 10.11.2 and bought a printer that doesn't
HI, I have a OS 10.11.2 and bought a printer that doesn't recognize that system is there a way around it? … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
I need a new logic board. Best Buy could not get one. This
I need a new logic board. Best Buy could not get one. This is for a refurbished mac purchased from a service provider who is no longer available. Can you get me one for a mac pre 2000. Best Buy could … read more
Dustin
Dustin
Support Technician
8,252 satisfied customers
Folders on my LACIE external hard drive containing photos
Folders on my LACIE external hard drive containing photos and video appear empty, yet disk available space indicates they are there … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,298 satisfied customers
Two of my Lacie 1TB hardrives are not appearing on my computer
Two of my Lacie 1TB hardrives are not appearing on my computer screen. They are are plugged independently (not scssy) . One is three years old and the other five. What to do?… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
358 satisfied customers
HI I have a macbook pro with 4 gigs of ram,running snow leopard and
HI I have a macbook pro with 4 gigs of ram,running snow leopard and am trying to install final cut Pro 5 and it says my competer does not have the hardware requirements,HELP!… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
358 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x