Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My 81 year old mom has an iPad but is locked out because she
My 81 year old mom has an iPad but is locked out because she can't remember her password ***** the answers to security answers. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,162 satisfied customers
I am at my 83 year old Mom's and she can't remember her
I am at my 83 year old Mom's and she can't remember her password ***** get her ipod going again. She has had it since it has been new. I came down a couple hours to fix it (and put her Christmas Tree … read more
Samuel White
Samuel White
Owner and Expert Tech
49 satisfied customers
Switching mother in law iphone 6 from sprint to Mobile. She
Switching mother in law iphone 6 from sprint to Mobile. She can't remember her password ***** userid. She 89 … read more
Michael T
Michael T
1,937 satisfied customers
My mother can not find her information to her iPad. She gave
My mother can not find her information to her iPad. She gave it to me. But her account can't be deleted … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My mother is 97 years and cannot remember her apple
My mother is 97 years and cannot remember her apple password. She is very confused about how to work on an ipad. I want to start fresh and get by her old password ***** … read more
Vishnu Babu
Vishnu Babu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
102 satisfied customers
My my brother gave my 80 year old mother his old iPad. He
my my brother gave my 80 year old mother his old iPad. He put no password ***** it because she tends to forget what it is. While at my home my 7 year old granddaughter put a password ***** it but we d… read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,162 satisfied customers
My mother doesn't remember her ipad passcode, and it's
My mother doesn't remember her ipad passcode, and it's locked. After trying two different passcodes, it says it's disabled for 1 hour. … read more
Cris
Cris
Mac Specialist
7,377 satisfied customers
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L
David L
Bachelor's Degree
5,447 satisfied customers
My mother who is senior can't render my mother who is a
My mother who is senior can't render my mother who is a senior did not update her iPad mini and it locked her out. To make matters worse she can't remember her email but thinks she remembers her passw… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
MY ELDERLY MOTHER IN-LAW, HAS FORGOTTEN HER LOG IN TO HER
MY ELDERLY MOTHER IN-LAW, HAS FORGOTTEN HER LOG IN TO HER IPAD. WE TRIED TO ASSIST, BUT NOW IT HAS FROZEN. I AM NOT TECHNICAL. I NEED SOMEONE TO ASSIST WITH THIS , AS HARDLY BEEN USED. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
We have an iPad my mother in law used. She has expired and
We have an iPad my mother in law used. She has expired and we do not know the passcode to unlock the iPad … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
Cris
Cris
Mac Specialist
7,377 satisfied customers
My mother has locked herself out of her account her password
My mother has locked herself out of her account her password ***** email account her iCloud everything … read more
Justin Johnson
Justin Johnson
Owner
3,511 satisfied customers
Myu mother in law does not remember her passcode for her
Second opinion] myu mother in law does not remember her passcode for her ipad. She has tried several 4 digit #s and the time in between tries has increased significantly. How do were recover the passc… read more
Justin Johnson
Justin Johnson
Owner
3,511 satisfied customers
I bought my wife a new iPad to replace her old one, and
I bought my wife a new iPad to replace her old one, and going through the set up when asked to enter. Her Apple ID and pass word it also asked for her phone number, which we have but since t … read more
Justin Johnson
Justin Johnson
Owner
3,511 satisfied customers
I received a new iPad from my daughter-in-law, but she had
I received a new iPad from my daughter-in-law for Christmas, but she had put her info as primary user on it so she could load a few apps for me. How do I get her removed as Primary User so I can put m… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,040 satisfied customers
Tx response. Unfortunately the recommended steps which we
Hi, tx for ur response. Unfortunately the recommended steps which we took on several occasions are not working. What steps should we take next? Looking forward.… read more
Ashik
Ashik
Master's Degree
9,516 satisfied customers
I am trying to help my mother after an update to get back on
I am trying to help my mother after an update to get back on her IPAD. It's asking for her password ***** she doesn't remember. She's 80 and doesn't remember. It's asking for pass ode before restartin… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,040 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x