Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Imy son was helping me to download my stuff on the phone to
Imy son was helping me to download my stuff on the phone to iTunes but unforatually the screen is black with iTunes logo with charger sgin on it my fears is the phone is not turning on … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
212 satisfied customers
TRying to complete movie rental. Says I need I Tunes support
TRying to complete movie rental. Says I need I Tunes support to complete … read more
Robert M.
Robert M.
Bachelor's Degree
3,579 satisfied customers
I need to change the credit card we use on our account. I
I need to change the credit card we use on our account. … read more
Justin Johnson
Justin Johnson
Owner
3,511 satisfied customers
Want to check card. I pad. I just got a new one oct. It down
Want to Chang check card JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I pad JA: How long has this been going on with your iPad? What have you tried … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I ca'nt create a iTunes store account can you explain to me
I ca'nt create a iTunes store account can you explain to me how I do it to create one I have already a apple id … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,077 satisfied customers
My itunes account has been blocked. I need to change the
My itunes account has been blocked. I need to change the credit card info on the account, but can't get in to the account to do that because it is blockes. … read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I want to rent a movie and I have to go iTunes Store to
I want to rent a movie and I have to go iTunes Store to verify my payment...I have never done that before. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
Can't watch a movie in iTunes , I'm on a plane trying
I'm on a plane trying to watch a movie I downloaded from iTunes the progress bar shows the minutes going by but I have no picture or sound i shust down my mac and restarted it i played music in iTunes to be sure sound is cowkrinf working … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,597 satisfied customers
I want to be able to watch amazon prime movies on my iPad 3G
I want to be able to watch amazon prime movies on my iPad 3G and am constantly told to download adobe player. Pls what do I do?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I am in the US and set my apple TV to show that I am in
I am in the US and set my apple TV to show that I am in France so I can have access to French movies. But, I do not get english subtitles, which I want? How can I get subtitles?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Just went out for the morning and when I came back all but
Just went out for the morning and when I came back all but 2 of my movies has vanished from iTunes. Looked on the driven and they are gone not even in trash. What can i do?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a home in the UK and a home in the USA. I have a UK
I have a home in the UK and a home in the USA. I have a UK based user ID, but in the USA have an Apple TV. How do I open a USA account alongside my UK account?… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I downloaded a couple of movies on iTunes and they all downloaded
I downloaded a couple of movies on iTunes and they all downloaded fine. I then deleted some other movies that i didn't want anymore and i stored them and emptied them in the trash. When i turned my iT… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
7,755 satisfied customers
Hi, i am a huge lover, purchaser, and giver of ipods. Ive
Hi, i am a huge lover, purchaser, and giver of ipods. I've given 7 as gifts and am on my own 4th ipod now, a touch. But we had our home computer/desktop/PC crash twice in one year. We bought an entire… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I am having trouble downloading rental movies from the itunes
I am having trouble downloading rental movies from the itunes store on my MacBook Pro. I rent and pay for a movie and it begins downloading, finishes the downloading and processing, then a window pops… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I just bought a new i7 iMach and hooked up my second cinema
I just bought a new i7 iMach and hooked up my second cinema display to it and when I went to watch a recent episode of NCIS (Which I've had no problem doing with my previous G5 Tower and second monito… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
233 satisfied customers
I have several recurring charges on my credit card for APL*ITUNES
I have several recurring charges on my credit card for APL*ITUNES ChkCard. I own nothing from apple. what are these?… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I have a iBook G3 laptop that is a refurb, I had to install
I have a iBook G3 laptop that is a refurb, I had to install many parts myself, i.e airport card and new hard drive. I'm trying to get a couple movies for my iPod touch, I have the latest version of iT… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x