Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My iPhone SE is not connecting to iTunes on my MAC computer,
Hi. My iPhone SE is not connecting to iTunes on my MAC computer … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
1,322 satisfied customers
I keep getting the message "Finder quit unexpectedly on my
Hi. I keep getting the message "Finder quit unexpectedly on my Macbook Pro (2015). Running macOS High Sierra version 10.13.6 … read more
EXPERTDan
EXPERTDan
IT Support Director
Bachelor of Science in Information Technology
554 satisfied customers
How do I update my safari on my MacBook Pro. I am computer
how do I update my safari on my MacBook Pro JA: The Apple Expert will show you how to do that. Anything else you'd like to add before I connect you? Customer: I am computer challenged… read more
Ashik
Ashik
Master's Degree
11,501 satisfied customers
My MacBook Pro updated last week but the system preference
Hi, my MacBook Pro updated last week but the system preference still shows up with 1 update on it and I can't get rid of it. … read more
Miro
Miro
1,843 satisfied customers
I need to update my iMac from 10.9 to 10.15. How do I do
I need to update my iMac from 10.9 to 10.15. How do I do that? … read more
Eric Ewing
Eric Ewing
Senior Engineer
379 satisfied customers
Trying to update my OS on my Macbook to High Sierra 10.13.
Trying to update my OS on my Macbook to High Sierra 10.13. When I try, it comes up that that vision is damaged. How do I get rid of that and get an undamaged version? … read more
Ashik
Ashik
Master's Degree
11,501 satisfied customers
I want to downgrade from High sierra to sierra? Can it be
I want to downgrade from High sierra to sierra? Can it be done? … read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
13,741 satisfied customers
I think I paid for my AV for Mac twice. Sorry. Macbook pro
Hi Paul. I think I paid for my AV for Mac twice. JA: What Operating System (OS) are you running on your Mac? Customer: sorry andy JA: How long has this been going on with your Mac? What have you tried… read more
Ashik
Ashik
Master's Degree
11,501 satisfied customers
It was left on unplugged. When charged it and turned it on
It was left on unplugged. When charged it and turned it on it required a password. None of them worked … read more
Ashik
Ashik
Master's Degree
11,501 satisfied customers
I have a MacBook Pro OS 10.9.5. How do I copy photos from my
I have a MacBook Pro OS 10.9.5. How do I copy photos from my iCloud onto my computer? … read more
Jon
Jon
Mac Enthusiast
Bachelors Degree
1,322 satisfied customers
Having troupl instaling a Magic Mouse on my MAC desk top.
Having troupl instaling a Magic Mouse on my MAC desk top … read more
Ashik
Ashik
Master's Degree
11,501 satisfied customers
I locked myself out of my MacBook pro. And forgot the
I locked myself out of my MacBook pro. And forgot the password. Tried the recovery by pressing cmd+r and got into utilities and password ***** screen but it said something about not having configured … read more
OakdaleTech
OakdaleTech
Owner
6,816 satisfied customers
Not able to access my iMac running macos high sierra I
Not able to access my iMac running macos high sierra I trired the cmd r to restore to factory settings tried Time Machine backup but it doesn't access the backups tried installation of macOS High Sier… read more
OakdaleTech
OakdaleTech
Owner
6,816 satisfied customers
G'day - can you explain please how I upgrade to at least OS
G'day - can you explain please how I upgrade to at least OS x 10.10.5 when Im currently running 10.8.5 (yes don't laugh). Any help would be appreciated. … read more
Kamil Anwar
Kamil Anwar
Mac Support Specialist
Bachelor's Degree
683 satisfied customers
Need to delete High Sierra os onmacbook pro. It slowed down
Need to delete High Sierra os onmacbook pro. It slowed down computer. I want to go back to Yosemite os not sure of Osama number. … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,502 satisfied customers
I cant move anything on the desktop or finder on my Macbook
i cant move anything on the desktop or finder on my Macbook pro OS X El Capitan 10.11.6 … read more
Ashik
Ashik
Master's Degree
11,501 satisfied customers
Is there any reason a 32gb flash drive wouldn't show up in
Is there any reason a 32gb flash drive wouldn't show up in finder on one computer (Macbook Pro) and it works fine in another computer, older Macbook… The USB drive isn't broken, I just tested another … read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have a macbook pro and when opening safari I received this
I have a macbook pro and when opening safari I received this error message: Safari quit unexpectedly while using tthe ct_plugins plug in How do I fix it?… read more
snow2019
snow2019
Doctoral Degree
182 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

2,979 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,580 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Kamil Anwar

Kamil Anwar

Mac Support Specialist

683 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Techie_Ben

Techie_Ben

Software Engineer

310 satisfied customers

10+ years in hardware/software experience

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x