Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My iPad is not holding the recharge. my i pad is not holding
My iPad is not holding the recharge JA: What Operating System (OS) are you running on your iPad? Customer: Hi Mike my i pad is not holding my recharge JA: How long has this been going on with your iPa… read more
Chavez Clemons Jr
Chavez Clemons Jr
President and Founder
Bachelor of Science
130 satisfied customers
I have an I Phone that I bought new and have had 3 to 4 yrs.
I have an I Phone that I bought new and have had 3 to 4 yrs. starting last night not charging properly, when plugged inn, getting beeping sound. What can I do? Thanks, ***** *****,(###) ###-####is my … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,640 satisfied customers
I can't buy anything through the Apple Store even though my
I can't buy anything through the Apple Store even though my information is correct … read more
Jon
Jon
Bachelors Degree
1,021 satisfied customers
An apple shows on screen and it is stuck. Ios10.3.1. It is
It is sitting on charger, but it was fully charged when I put it on this morning … read more
Jon
Jon
Bachelors Degree
1,021 satisfied customers
How do I get my apple wireless touch pad to scroll up and
how do I get my apple wireless touch pad to scroll up and down.... … read more
Josh
Josh
It Support Specialist
Associate Degree
7,658 satisfied customers
My ipad - 4.5 years old - suddenly would not recharge. I
My ipad - 4.5 years old - suddenly would not recharge. I visited Apple store at Miranda and they found I needed a new cable which I bought. I have been recharging the i pad with the n ew cable but it … read more
Louie
Louie
Senior Technician
Associate Degree
107 satisfied customers
It went flat during update now showing error 56, Ipad air 2
• IDT - Audio Device - IDT High Definition Audio CODEC - Error 0x8007001f … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,548 satisfied customers
How do you recharge a Logitech Kanvas (I-Pad Air 2) keyboard
How do you recharge a Logitech Kanvas (I-Pad Air 2) keyboard There was no recharging cable included in the box the keyboard came in. I don't mind buying a cable, just tell me what to buy and how to us… read more
Ashik
Ashik
Master's Degree
9,884 satisfied customers
My iphone 5s went with me to Magic Mountain yesterday,
my iphone 5s went with me to Magic Mountain yesterday, worked most of day, but then a BLACK SCREEN - never dropped, was in my pants pocket, never wet - unless sweat or drops of water hit it...tried to… read more
Josh
Josh
It Support Specialist
Associate Degree
7,658 satisfied customers
I have an iPad 2 with iOS 8. The blue video icon is missing
I have an iPad 2 with iOS 8. The blue video icon is missing from the manage storage/edit/delete page. Now I cannot delete watched series episodes and get the storage is nearing full capacity pop-up wh… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
Hi Mike, At the Library. Long story...not very computer
Hi Mike, At the Library. Long story...not very computer savvy at all. I accidentally deleted my iTunes and in an effort to restore it, I thought I would maybe download my backup on "My Passport". As "… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
I have been running low on space on my macbook pro 5, 4 osx
I have been running low on space on my macbook pro 5, 4 osx 10.6.8 for a while. I tried organizing my files and deleting duplicates which helped for a while. I moved all pics and movies to an WD 1 T e… read more
Josh
Josh
It Support Specialist
Associate Degree
7,658 satisfied customers
Battery went out today and blacked out. I thren brought it
Battery went out today and blacked out. I thren brought it home to recharge and after checking on it about 15 minyes later and all that shows is the Apple logo coming on and off within 20 second inter… read more
Jason Jones
Jason Jones
Mac Technician
AAS Information Technology
21,655 satisfied customers
I have just purchased a C615 withApple logo on the box. I
I have just purchased a C615 withApple logo on the box. I have connected it to my 2007 Mac Mini and I clearly get my caller sound and video. My caller gets my sound but ,try as I may,he gets no video.… read more
Mike
Mike
Mac Medic
Some college
8,574 satisfied customers
Hi, I have an iPhone 3GS that I accidently dropped into water.
Hi, I have an iPhone 3GS that I accidently dropped into water. I took it apart, dried it and left it apart for a week. I put it back together and it is working fine, except a message keeps coming up o… read more
jstinehelfer
jstinehelfer
IT Administrator/Election Technician
High School or GED
173 satisfied customers
I have just returned from USA where someone accessed my email.
I have just returned from USA where someone accessed my email. I was advised at the Apple store in Carlsbad to chamge my password. I have just tried to sync my ipad and it said there was an unknown er… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
my ipad wont turn on the apple symbol was there for a while
my ipad wont turn on the apple symbol was there for a while now nothing at all it flicks every now and then what do i do plz.… read more
OSXpert
OSXpert
Software Engineer
Bachelor's Degree
224 satisfied customers
my son left his i-pad under dripping tap for an hour appliance
my son left his i-pad under dripping tap for an hour appliance was soaking wet have dried appliance and tried to turn on showed three per cent charge and bounced through apps now is completely flat an… read more
Brad M
Brad M
Network Engineer
Bachelor's Degree
131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x