Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My safari won't stay open. It keeps closing out, Earlier
Hello. My safari won't stay open. It keeps closing out … read more
Mr.Med
Mr.Med
1,724 satisfied customers
I have a Macbook Pro and just updated to MacOS Sierra and am
I have a Macbook Pro and just updated to MacOS Sierra and am having a few issues: 1) . I can no longer access my AOL mail from the mail app icon although when i access AOL through Safari I am able to … read more
Ashik
Ashik
Master's Degree
9,874 satisfied customers
I cant open MSWord on my Imac. I foolishly moved the MSWord
I can't open MSWord on my Imac. I foolishly moved the MSWord bar from finder onto the screen, and everything disappeared. I purchased and installed a new MSWord, but it has disappeared too, and will n… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I put a google document in my dock and when I opened another
I put a google document in my dock and when I opened another Safari file it briefly appeared on my desktop and then disappeared. This happened twice with the document done in google.doc. It was never … read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,569 satisfied customers
I suddenly lost Outlook on my Mac completely . I have tried
I suddenly lost Outlook on my Mac completely . I have tried many ways of getting it back without any success . The fault report says that it cannot load the library because it cannot find the image . … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I purchased Microsoft Office when I bought this computer and
I purchased Microsoft Office when I bought this computer and have had no problems until now. I was trying to put the WORD icon on my dock and now I have lost WORD...nothing will open it; how can I put… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
I cannot download the free version of Adobe Flash Player
I cannot download the free version of Adobe Flash Player from your site. It was on my iMAC and just disappeared. Help!… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
My microsoft entourage icon has disappeared from the dock.
My microsoft entourage icon has disappeared from the dock. It is not in the Hard Drive nor is it in the Applications folder. I can retrieve it from spotlight but it always disappears again from the do… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
724 satisfied customers
I have Mac OSX Lion and my safari browser is disappearing each
I have Mac OSX Lion and my safari browser is disappearing each time I try to open it up it zips across screen and disappears?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I placed my iphoto icon in a window pane and lost all of my
I placed my iphoto icon in a window pane and lost all of my iphoto folders. Cant find them anywhere. please help.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have a new imac. There are several program I loaded (Final
I have a new imac. There are several program I loaded (Final Draft) that appear in my dock and ONLY open if I open a document that's created in that program. I would like to be able to click it and ha… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
An icon has disappeared from the dock; how can I put it back
An icon has disappeared from the dock; how can I put it back? Also, what did I click to make it disappear?… read more
Ashik
Ashik
Master's Degree
9,874 satisfied customers
Safari and IPhoto keep crashing due to flash player ... plug
Safari and IPhoto keep crashing when I try to email photos or print them. Message reads "The app. iphoto quit unexpectadly the problem may have been caused by the hp_alo_print2_pde plug-in" Another me… read more
Tom
Tom
3 years college
672 satisfied customers
I have downloaded Googles Sketchup ( a design program) and
I have downloaded Googles Sketchup ( a design program) and it said the download was complete however even though I have the icon in Applications and on the computer front, it will not open? Will you p… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I want to delete Skype from my laptop but am unable to do so.
I want to delete Skype from my laptop but am unable to do so. How do I go about doing this?… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
message(after clicking thunderbird icon in Applications folder) the
message(after clicking thunderbird icon in Applications folder): "the alias "Thunderbird" could not be opened because the orinal item cannot be found. delete alias fix alias ok" how do i fix alias? In… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I installed an update and now my icon for safari is not on
I installed an update and now my icon for safari is not on my computer. How do I get it back on my screen. Also the mail icon is missing.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
why is the video on this site not visible to me If I use Safari
why is the video on this site not visible to me? If I use Safari I can see the window with the video and play it with no problem. This happens on many links I receive, and I always have to go to Safar… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x