Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Well.... on my husbands old dinosaur iPad which used to be
Well.... on my husbands old dinosaur iPad which used to be mine got licked out due to an activation lock. No idea why or how but I have no idea how to unlock it … read more
Justin Johnson
Justin Johnson
Owner
4,939 satisfied customers
Me mom passed away and we don't have her Apple ID/password.
Me mom passed away and we don't have her Apple ID/password. She has an iPad. We cannot do updates. Can you help. … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
466 satisfied customers
I forgot my pass word. 3 years ago. Can't get in to
I just need to get in to my tablet so I can use it for work… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,552 satisfied customers
I have inherited my mother ipad mini after she passed away.
I have inherited my mother ipad mini after she passed away. However after a whole year it has suddenly gone to activation lock. It is still linked to her old itunes account and I do not know her passw… read more
Harry
Harry
250 satisfied customers
My wife pass away and I do not have the password to her
My wife pass away and I do not have the password ***** her iPad. i need to use it. would you please help me. … read more
Cris
Cris
3,685 satisfied customers
My mother recently passed away at 88 and could not remember
my mother recently passed away at 88 and could not remember her ipad password ***** get on her device. We tried the only two codes she have ever used and they did not work. I loaned her my ipad, i wou… read more
Cris
Cris
3,685 satisfied customers
My ipad is on activation lock and icannot remember my pass
my ipad is on activation lock and icannot remember my pass word … read more
John - Tech Expert
John - Tech Expert
Mac Enthusiast
3,654 satisfied customers
Cannot activate my ipad. Cannot get past lock. Not sure. On
Cannot activate my ipad. Cannot get past lock. JA: When did you last change your password ***** Apple ID? Customer: Not sure. On my ipad many months ago. JA: Did you try resetting through Apple's onli… read more
John - Tech Expert
John - Tech Expert
Mac Enthusiast
3,654 satisfied customers
I put in my passcode and it immediately goes to a screen
I put in my passcode and it immediately goes to a screen that says it will take a few minutes to activate my device. the another screen comes on and says it could not activate for one reason or anothe… read more
Eric Ewing
Eric Ewing
Senior IT Engineer
221 satisfied customers
What number do I call to get all these charges off my iPad.
What number do I call to get all these charges off my iPad . It's saying Apple iTunes … read more
George Sibiya
George Sibiya
PhD
358 satisfied customers
I have had an ipad for several years. I had it shut down for
I have had an ipad for several years. I had it shut down for the last 3 or 4 months. I tried to turn it on and it says it isn't activated and I have tried the id and password ***** thought was correct… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
1,010 satisfied customers
The apple id and password I use on my iPhone and IMac will
The apple id and password ***** use on my iPhone and IMac will not work on my IPad all of a sudden. I can't get pass the activation lock on the IPad using the apple id and password ***** I use on my I… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
Need to set up my iPad. Forgot pass code. All info on iPad
Need to set up my iPad. Forgot pass code. All info on iPad was deleted and cleaned at Apple store … read more
Cris
Cris
3,685 satisfied customers
I have an ipad that my granddughter has managed to lock me
I have an ipad that my granddughter has managed to lock me out I have tried everything to no avail As I am going away on Tuesday to hobart I have just checked to see if there is a store there so I can… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,709 satisfied customers
All of a sudden I have an Apple Activation lock screen that
all of a sudden I have an Apple Activation lock screen that requires my apple ID and password. well I can't remember my password ***** everything I've tried isn't working. How can I by pass this in or… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,978 satisfied customers
I have an iPad which I purchased at the same time as my
Hi Paul, I have an iPad which I purchased at the same time as my iPhone 4 so it it is quite old. Last night when I was entering the details to pay my local network service the iPad went blank. When I … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,617 satisfied customers
I am trying to start up a ipad my friends wife died and we
i am trying to start up a ipad my friends wife died and we are having trouble with the password ***** empty the device … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
I have been trying to do everything to activate an iPad
Hi, I have been trying to do everything to activate an iPad which lets me put in a pass cod then tells me the activation server cannot be reached. It literally stopped working overnight about six week… read more
Ashik
Ashik
Master's Degree
9,874 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,709 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,548 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

1,996 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x