Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Order and it is not giving all my items, I called right
order and it is not giving all my items, I called right away, and they said if the order was more than 30 minutes, I couldn't stop it, but it was only 3-5 minutes also it didn't give me the chance to … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
7,639 satisfied customers
I received a texted message that say from Apple that my
I received a texted message that say from Apple that my phone was locked because it was detected that someone signed in from an unknown device and they locked it for security reasons. It had some lett… read more
Ashik
Ashik
Master's Degree
12,519 satisfied customers
Yesterday I was notified my Apple ID was used to purchase
Yesterday I was notified my Apple ID was used to purchase Netflix premium. Today I got an email stating that it was used to purchase Pokémon go for $100.00. These are not my purchases. How do I change… read more
Cody
Cody
Systems Engineer
Bachelor's Degree
7,745 satisfied customers
I received an email saying I made a purchase for an app from
I received an email saying I made a purchase for an app from someone else not associated with my I D. I tried to go in and cancel it, but it won't accept the card I would have used. … read more
Tech-Expert
Tech-Expert
Technical Support Engineer
BBM
6,132 satisfied customers
I helped a friend to sign line plans and he purchase games
I helped a friend to sign line plans and he purchase games in Google play store and burst out the bill to $1.6K , and he went missing, now I had outstanding bills. What I can do with it ? … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
2,117 satisfied customers
My mom purchased an Apple iPad 2 for me Christmas of 2013
My mom purchased an Apple iPad 2 for me Christmas of 2013 from Aaron's someone else had it before I got it from Aaron's. All I did was take family photos and pics of my dog and daughter when she was a… read more
Bob
Bob
Masters
2,364 satisfied customers
There is a HOLD on my ITunes and App Store. How do I get it
There is a HOLD on my ITunes and App Store. How do I get it off ?? … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
2,390 satisfied customers
I received an email saying my Apple account had been locked
I received an email saying my Apple account had been locked due to activity from an unfamiliar device. I'm wanting to verify my account so it can be unlocked … read more
Kamil Anwar
Kamil Anwar
Mac Support Specialist
Bachelor's Degree
773 satisfied customers
My iPhone 7 stopped doing in app purchases for Words for
My iPhone 7 stopped doing in app purchases for Words for Friends … read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
3,475 satisfied customers
Someone may be using my Apple ID. Would like to talk on the
Someone may be using my Apple ID. Would like to talk on the phone.(###) ###-####… read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
3,788 satisfied customers
GM Pearl, i was mistakenly charged $4.99 and $50.84 and
GM Pearl, i was mistakenly charged $4.99 and $50.84 and iTunes was not authorizedthose 2 payment. Please refund my money please. My name is ***** *****. Thank you … read more
David
David
Mac Support Specialist
3,677 satisfied customers
I'm trying to pay my iCloud account, didn't remember right
I'm trying to pay my iCloud account, didn't remember right away now I think I'm locked out … read more
Harry
Harry
267 satisfied customers
My iTunes account has been hacked when I try to log in to
My iTunes account has been hacked when I try to log in to get help it says my account has been locked and asks for my social sec. # and credit card info. I don't want to put that info in when I don't … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,565 satisfied customers
I received an email that said my account was being locked.
I received an email that said my account was being locked. It has a case # ***** When I clicked on it asked for a lot of info including my SS# ***** credit card info. Is this a valid email from Apple?… read more
Ashik
Ashik
Master's Degree
12,519 satisfied customers
I got a fake email from Apple about locked account to verify
I got a fake email from Apple about locked account to verify info unfortunately I did and I was just at Verizon and told me it was fake and they told me to get intouch with Apple. … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
930 satisfied customers
I'm getting charged for all kinds of stuff on iTunes I
I'm getting charged for all kinds of stuff on iTunes I didn't purchase. Including I just got charged $109 … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
2,234 satisfied customers
I Need an email for apple to forward a potential scam email
I Need an email for apple to forward a potential scam email that I just received regarding a purchase that I did not make … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,565 satisfied customers
We just tried to do s change password thing with apple smdci
We just tried to do s change password ***** with apple smdci tried the few I remember but after getting off phone it dawn on me that I had I think align all my passwords as 1 only and we didn't try th… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,677 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

773 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

226 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x