Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My iphone calendar is not syncing with my mac. How do I find
my iphone calendar is not syncing with my mac JA: What version of iTunes are you using to sync your Mac? Customer: how do I find that? JA: The Mac Technician will be able to walk you through that. Whe… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I would like to recover text messages from a year ago on one
I would like to recover text messages from a year ago on one of my old iPhone lines. I have iCloud and did at the time, but I wasn't very good at backing up my phones … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Is there any way to get deleted texts messages? I iphone 7.
I am trying to get access to text messages that I deleted a few months ago. I can get the details from my verizon account but not the actual texts. I have contacted Apple but I did not have my icloud set up to back them up … read more
Josh
Josh
Mac Support
23,196 satisfied customers
I have recently purchased a iPhone 7 and also 50gb of iCloud
I have recently purchased a iPhone 7 and also 50gb of iCloud storage. My phone storage is apparently full, but only 5gb has been stored to my iCloud. How do I send all my photos and videos to my iClou… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
514 satisfied customers
I am trying to download my photos to my desktop. I used to
I am trying to download my photos to my desktop. I used to be able to do so very easily. But for some reason when I connect my phone to my computer no file appears. Can you help? I believe that my pho… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,046 satisfied customers
I have just updated my iPhon with new update. Now I can't
I have just updated my iPhon with new update. Now I can't use my phone until I "go to iCloud". I am in the process of moving. All info is packed up. And I need my phonee to contact the movers and all … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
My apple phone shut down. My daughter upgraded to a new
My apple phone shut down. My daughter upgraded to a new apple and I used her empty phone to download my old phone approx 6 months ago. Have not been able to locate her. It has been working fine and th… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My iPhone says it is disabled. I can't get in. Verizon can't
My iPhone says it is disabled. I can't get in. Verizon can't help me. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I have an iphone 6s+ and seem to have lost it. I tried
I have an iphone 6s+ and seem to have lost it. I tried calling the phone but did not hear it ring. I may have lost it when I drove off in my car as I last remember seeing it yesterday afternoon when I… read more
Josh
Josh
Mac Support
23,196 satisfied customers
My 4s suddenly says it needs activation, but not does
my 4s suddenly says it needs activation, but not does respond to my apple id and password. How can I get back into my phone? … read more
Josh
Josh
Mac Support
23,196 satisfied customers
It was setup incorrectly, with my incorrect email address,
It was setup incorrectly, with my incorrect email address, so I cannot verify my email address for the settings. I am being bombarded with messages to verify my email, but cannot do it. … read more
Justin Johnson
Justin Johnson
Owner
3,549 satisfied customers
I turned my phone off and restarted it. Now can't remember
I turned my phone off and restarted it. Now can't remember my password ***** ICloud to start my phone … read more
Josh
Josh
Mac Support
23,196 satisfied customers
I plugged my iphone into my computer and it backed up to a
Hello. I plugged my iphone into my computer and it backed up to a year ago and all my information from the last year is gone. I dont remember if I have a more recent backup or not. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My friend has an IPhone (I think the next to latest model) I
My friend has an IPhone (I think the next to latest model) I am not familiar with them at all. Anyway it crashed to black screen. She took it to the Apple Store and they told her it was just a screen,… read more
Ashik
Ashik
Master's Degree
9,529 satisfied customers
I have a new IPhone 6s that Verizon activated but I can't
I have a new IPhone 6s that Verizon activated but I can't get to iCloud account on iCloud to finish set up- get the Verification Failed message:error connecting to Apple ID server, all day now and hav… read more
Ashik
Ashik
Master's Degree
9,529 satisfied customers
I am a shit I'm Renée. I got an iPhone 6+ and I can no longer
I am a shit I'm Renée. I got an iPhone 6+ and I can no longer find my pictures on my system I always have everything backed up on the cloud what do I do now lol that should have said hello Ashrick… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I accidentally deleted some notes on my Iphone and tried to
I accidentally deleted some notes on my Iphone and tried to restore them but when doing so I restored my phone to the last back up from a few months ago, the last time I synced my phone to my computer… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x