Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My problem is I just bought my grand daughter an iPhone try
Hi, my problem is I just bought my grand daughter an iPhone try to set up her own apple id and they ask me put a credit car using for games and music witch I did but for some reason my apple id was ch… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,385 satisfied customers
I gave my old iphone 6 to my daughter and we remained
I gave my old iphone 6 to my daughter and we remained connected, so all our photos etc are shared. She has already used the phone quite a lot so she has her own whatsapp groups, instagram etc, but its all connected to my phone and apple ID. How do we disconnect the two phones and give her her own apple ID without her losing her info on the phone? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,261 satisfied customers
I have this current card for my daughter and she wants to
I have this current card for my daughter and she wants to buy this pack on one of her apps on her phone but it won't let her because her card won't add … read more
Andrew Taylor
Andrew Taylor
IT System Administrator
Bachelor of Computer Science
349 satisfied customers
I've set up an Apple iTunes account for my daughter do I
I've set up an Apple iTunes account for my daughter do I have to put in card details. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,174 satisfied customers
Wife and i using 1 appleid. need separate appleid's. she
wife and i using 1 appleid. need separate appleid's. she will keep current applied, i will use new applid. DON't want to lose my music, apps, etc. from iTunes when we do this. not complete sure how to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My daughters old phone used to belong to me and therefore
My daughters old phone used to belong to me and therefore still uses my apple id. How do I get her a separate apple ID/sign on, without losing all her music etc.… read more
Ashik
Ashik
Master's Degree
10,287 satisfied customers
Can i have 2 ipads off my same itunes account? I bought myself
Can i have 2 ipads off my same itunes account? I bought myself an ipad. my daughter uses it mostly and we bought a whole lot of apps that she enjoys. I have now bought her an ipad and don't want to sp… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
My daughters computer crashed and she was told it was dead
My daughters computer crashed and she was told it was dead - so she dumped it without having previously backed up anything. She had all her itunes music, apps etc on this computer. She got a new one a… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have an iphone 4 and daughter has ipod touch on the same
I have an iphone 4 and daughter has ipod touch on the same account. When I installed the latest upgrade all my contacts went also to her ipod touch AND when she texts certain contacts that we share, t… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
Id like you to check the purchases that my daughter made on
I'd like you to check the purchases that my daughter made on line to the Itunes store. It looks to me that she buys a few everyday. I'd like to show her a printout of all the songs she buys even when … read more
David
David
Mac Support Specialist
Bachelor's Degree
2,310 satisfied customers
My daughter just uploaded the new is05 software and now seems
My daughter just uploaded the new is05 software and now seems to have lost everything. What can she do to get it back She said she sync before she uploaded.… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
Please help me. Someone has purchased Apl itunes and charged
Please help me. Someone has purchased Apl itunes and charged them to my credit card six times in the month of May. I will give you the info. as follows : transaction date -5/06 APL ITUNES 94379342 MGS… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I have had an i tunes account for 10 years + . last week I
I have had an i tunes account for 10 years + . last week I gave my daughter my old iphone and she has re registered my i tunes account over to her accidentaly shutting me out, ie my email sddress is o… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,559 satisfied customers
I am having ipod issues. I thought that if i had commissioned
I am having ipod issues. I thought that if i had "commissioned" computers to use itunes that my library would load up - and could be edited on any of the commissioned computers, directly from the ipod… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I want to give my old iPad to my daughter for Christmas and
I want to give my old iPad to my daughter for Christmas and leave the AT&T wireless account on my own credit card as usual but it's set up with my own iTunes account ... how can she personalize to her… read more
Steve
Steve
Tech Support Consultant
Master's Degree
160 satisfied customers
I have an apple account that I use for my iphone ,...however,
I have an apple account that I use for my iphone ,...however, recently i received an itouch and my friend downloaded music onto it as part of the gift. now I want to add my own music from the itunes s… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
help! My macbook crashed and died and all of my itune music
help! My macbook crashed and died and all of my itune music I purchased disappeared. Then i dropped my iphone and had to get a new phone. Is there somewhere that all my previously purchased itunes son… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,248 satisfied customers
My daughter and I both have 32GB iPhones, she has an itunes
My daughter and I both have 32GB iPhones, she has an itunes account on our laptop but says I have to have my own to get download picture messaging.I have an itunes account on my phone, can I not use i… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x