Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I am trying to connect a first series Apple Watch to a
I am trying to connect a first series Apple Watch to a iPhone 10XS. I cannot remember the password ***** used to connect it originally. I n … read more
OakdaleTech
OakdaleTech
Owner
5,958 satisfied customers
My wife has a Verizon iPhone 7 Plus. Last night before bed,
My wife has a Verizon iPhone 7 Plus. Last night before bed, she was texting with someone who was in an airport in Paris. This morning, there is an alert on her lock screen, "Activation Required". Ther… read more
John - Tech Expert
John - Tech Expert
Computing Network Management and Design
2,753 satisfied customers
I am locked out of my Apple acct. I have changed passwords,
second opinion] I am locked out of my Apple acct. I have changed passwords, spent an hour on the phone with you guys before, I haven't been backed up, I need more room for my pics etc. what I would li… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
My MacBook in iCloud is asking for update Apple ID settings,
My MacBook in iCloud is asking for update Apple ID settings, I click continue and type in my password ***** my Apple ID and then enter my MacBook password ***** continue and it says go to one of your … read more
David L
David L
Bachelor's Degree
5,958 satisfied customers
It's lock and can't add apps. Maybe six months ago. I trie
I trie but because when I bought last year and activate I used my old phone number and don't have it any more. When I tried to reset they ask for the phone number they got the last 2 figure but I don't have the phone anymore … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,235 satisfied customers
I can't enter new payment info in my phone as it says I have
I can't enter new payment info in my phone as it says I have had to many payment methods. Need to make a purchase but can't … read more
Rennan Lui
Rennan Lui
IT Engineer Specialist
Computer Science
2,654 satisfied customers
Phone has been locked for about two months went to the Apple
Phone has been locked for about two months went to the Apple store and have them unlock it now is asking for the Apple iCloud account and I don't remember it Phone has been locked for about two months… read more
Karuna Sundeep
Karuna Sundeep
Bachelor of Arts
300 satisfied customers
Upgraded phone to XR. Can't get into App Store. Wants
Upgraded phone to XR. Can't get into App Store. Wants password ***** Apple ID that was changed a year ago with help I got from iTune tech. How do I change the account ID … read more
OakdaleTech
OakdaleTech
Owner
5,958 satisfied customers
Can't send email because msg says username or pass word
Can't send email because msg says username or pass word wrong. Phone goes to an old email address. Not my current one … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,235 satisfied customers
I can't open my Apple ID I my phone. I don't remember the
I can't open my Apple ID I my phone. I don't remember the password. I also don't use that email address … read more
David L
David L
Bachelor's Degree
5,958 satisfied customers
I am using my husbands I pad as mine has “forgotten” my
I am using my husbands I pad as mine has “forgotten” my fingerprint id and I don't have mt passcode with me. My iPad is 2weeks old and we are traveling for the next 3weeks. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I can't get into my iCloud. It asked my password and I can't
I can't get into my iCloud. It asked my password ***** I can't get it to open. I also have a new email. I can't get into the sudden link account because we don't have suddenlink anymore … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My Apple ID for the App Store & ITunes has been reset to my
My Apple ID for the App Store & ITunes has been reset to my old Apple ID that doesn't exist anymore so I can't update any of my apps. … read more
David L
David L
Bachelor's Degree
5,958 satisfied customers
I cannot access the cloud because when I got my phone 2
I cannot access the cloud because when I got my phone 2 years ago whoever entered my email address added a number so when I try to replace my forgotten password ***** don't get the email giving my the… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,783 satisfied customers
I forgot my Apple ID password. It's been I awhile, months
It's been I awhile, months ago, the person at the phone store helped me but now I have a new phone and I don't remember it … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,762 satisfied customers
I downloaded some app that installed something that resulted
I downloaded some app that installed something that resulted in removing my App Store and iTunes apps from my phone. Restrictions were on and I disabled fhose. Still not there. Can't update any apps b… read more
OakdaleTech
OakdaleTech
Owner
5,958 satisfied customers
2 problems. I tried changing my log on and password and now
2 problems. I tried changing my log on and password ***** now I can't log in to I Tunes or Apple TV. I also have lost my Contacts. They are nowhere to be found on the phone. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I got a replacement 6 and had it enabled yesterday. It keeps
I got a replacement 6 and had it enabled yesterday. It keeps giving me a screen asking for my apple ID for an email address I haven't used in probably 4 years. How do i get it to stop doing that? … read more
Ashik
Ashik
Master's Degree
10,272 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

John T. F.

John T. F.

Apple Consultant

2,783 satisfied customers

20+ years in the computer/Mac industry

Vinod Menon

Vinod Menon

Support Specialist

2,559 satisfied customers

worked as a Tech support Associate for Apple products

David

David

Mac Support Specialist

2,310 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x