Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
My mother passed away, last september. i cannot get into her
my mother passed away, last september. i cannot get into her phone what do i do … read more
David
David
Mac Support Specialist
3,714 satisfied customers
I have an ipad which has an Activation Lock. It was a gift
I have an ipad which has an Activation Lock. It was a gift to my elderly mother. She lost the apple id and password. The Activation Help screen says contact the person that set up the iPad and have th… read more
Deepika
Deepika
Programmer Analyst
Masters of Computer Applications
1,218 satisfied customers
Locked out of my ipad. I haven't. This iPad originally was
I haven't. This iPad originally was owned my late mother. … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
6,072 satisfied customers
My mother's iPad has been locked and she can not recall her
My mother's iPad has been locked and she can not recall her password ***** her @me.com. Is there anyway I can change her password ***** she can use the iPad again? … read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
6,294 satisfied customers
I'm trying to reset a old iPad and it's asking me to
Hi I'm trying to reset a old iPad and it's asking me to Activate. I've never seen this before and I've tried several Apple ID and passwords to no avail … read more
Bob
Bob
Masters
2,364 satisfied customers
My mother gave me her old iPad and now it has an activation
My mother gave me her old iPad and now it has an activation lock on it and won't let me in without it loud id/password. I do not have the info. How can I unlock … read more
Moses C
Moses C
Bsc
4,253 satisfied customers
My mother is 94 & cannot remember her Apple ID password. How
My mother is 94 & cannot remember her Apple ID password. How can we recover her iPad for her? … read more
Bob
Bob
Masters
2,364 satisfied customers
My mother's iPadmini is locked out and since she has
My mother's iPadmini is locked out and since she has dementia we have no idea about icloud or password ***** need to change them so my father can monitor the devise. … read more
David
David
Mac Support Specialist
3,714 satisfied customers
I have my late fiancé's iPhone 7 plus, he passed away 18
hi I have my late fiancé's iPhone 7 plus, he passed away 18 months ago, I kept the phone and knew the passcode all this time, but now its locked, I know his apple id (his email address) but not the pa… read more
ITCris
ITCris
4,782 satisfied customers
Have a iPad mini and a regular iPad and iPhone that was all
Have a iPad mini and a regular iPad and iPhone that was all hooked together. My iPad mini is now saying activation help. Put my Apple ID, but will not do anything else. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
21,642 satisfied customers
Was inactive for months locked out. Never have my mother in
Never have my mother in law gave it to me and her email was***@******.*** … read more
OakdaleTech
OakdaleTech
Owner
8,929 satisfied customers
My mother's voice activated iPhone is giving us problems.
My mother's voice activated iPhone is giving us problems. The voice activation it keeps saying “button”, but I don't know how to actually select and move on from the command desired … read more
David L
David L
Bachelor's Degree
7,109 satisfied customers
I have inherited my mother ipad mini after she passed away.
I have inherited my mother ipad mini after she passed away. However after a whole year it has suddenly gone to activation lock. It is still linked to her old itunes account and I do not know her passw… read more
Harry
Harry
Computer Hardware Engineer
3,934 satisfied customers
Activation lock showed up without warning. What's up with
Activation lock showed up without warning. What's up with this? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
4,801 satisfied customers
My iPad is locked and won't accept my password. Just now.
My iPad is locked and won't accept my password. JA: When did you last change your password ***** Apple ID? Customer: Just now. Reset it on my iPhone JA: Did you try resetting through Apple's online ac… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I'm setting up a new iPad for my mother and it will not
I'm setting up a new iPad for my mother and it will not recognize her gmail account … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
3,627 satisfied customers
Its locked. I let a friend use it to check his facebook and
I let a friend use it to check his facebook and now it is locked and i don't know how to get mine back … read more
OakdaleTech
OakdaleTech
Owner
8,929 satisfied customers
My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
ITCris
ITCris
4,782 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x