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I'm trying to purchase more music from iTunes Store. After
I'm trying to purchase more music from iTunes Store. After typing … read more
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I am a senior and I would like to give you my NEW visa
I am a senior and I would like to give you my NEW visa number to be debited every 2nd of the month for 50 GB Storage Plan … read more
Justin Johnson
Justin Johnson
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Hooray, you're on line!!! I get positive vibes about you
Hooray, you're on line!!! I get positive vibes about you being able to fix this!! While downloading ALL my OLD iPod songs to a newer PC, the program uploaded instead. Lost it all! Talked w/people at A… read more
John T. F.
John T. F.
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Two Decades Field Experience
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Why have I lost access to some of the songs I purchased and used to have access to on iTunes? How do I get access to them and make sure I find all of the ones I lost? iTunes said it doesn't have tech … read more
Vinod Menon
Vinod Menon
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I have an old ipod that no longer works well but it has all
I have an old ipod that no longer works well but it has all my songs downloaded in it. I recently bought a nw ipod touch. it there any way to download my library from my old ipod to my new ipod?… read more
John T. F.
John T. F.
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i need help i had all my music on itunes but never backed it
i need help i had all my music on itunes but never backed it up i also had that music on my iphone well i restored my phone and lost my music and my laptop broke is there a way to recover my music tha… read more
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I have had an Apple ITunes account for several years. The
I have had an Apple ITunes account for several years. The main computer where I purchased the bulk of my songs is locked up in storage in California and I now live in Switzerland. I have an IPod which… read more
John T. F.
John T. F.
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When I was in college several years ago I set up my itunes
When I was in college several years ago I set up my itunes with my school email. Several years have now passed and I can't access that account anymore. I bought a new computer and transferred my itune… read more
Mr. Clark
Mr. Clark
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Bachelor's Degree
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I have a problem with my itunes -When I opened my account I
I have a problem with my itunes -When I opened my account I had a different email address to the one I have now, I no longer have access to the old one as it was at an old company I was at. I also can… read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
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hi i had a itunes on my old computer with a over 750 songs
hi i had a itunes on my old computer with a over 750 songs on it and then i got mac recently to transfer the music and i hit the wrong button and it deleted all thee songs on my ipod, the old computer… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
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i recently purchased a macbook because my old computer crashed
i recently purchased a macbook because my old computer crashed and i no longer have the files. i want to tranfer the content of my ipod touch to the new computer and into itunes. any suggestions?… read more
Engineer John C.
Engineer John C.
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First...my roomate did a full recovery on my computer in poor
First...my roomate did a full recovery on my computer in poor judgement and ALL was lost. I am starting over by downloading all new programs. I set up the latest version of Itunes and transfered ALL m… read more
Engineer John C.
Engineer John C.
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i just got a new computer with Windows 7. While trying to download
i just got a new computer with Windows 7. While trying to download my itunes account, i logged in with my own email address/password XXXXX someone elses itunes library came to me. Deleting itunes prog… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
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I have had itunes for sometime now. My computer crashed about
I have had itunes for sometime now. My computer crashed about a year ago and I had to open another account or at least thats what I did. Now when I try to download tunes that I purchased, (3,500) in a… read more
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Hi guys! Although I updated my credit card details on itunes,
Hi guys! Although I updated my credit card details on itunes, I still cannot purchase songs through my itunes/ iphone as it keeps telling me that my details have changed and i need to look at itunes? … read more
loadedmind
loadedmind
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1. I get a cannot sync error message with code #13019 when
1. I get a "cannot sync" error message with code #13019 when I plug my iphone into my laptop. 2. I saved itune purchased songs onto external hard drive then imported the songs into my laptop itunes li… read more
GBoudreau
GBoudreau
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Bachelor's Degree
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i had my computer stolen. I reset my new one and synched my
i had my computer stolen. I reset my new one and synched my ipod with my 800-song library. My ipod hard-disk then broke. I bought a new one, installed it but only found 106 songs in the library. NB I … read more
Mike
Mike
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High School or GED
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i recently bought a ipod nano and a new laptop i previous
i recently bought a ipod nano and a new laptop i previous had a computer with another ipod when i tried to retreive my itune songs for my new computer i couldnt because i did not know what info i had … read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

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John T. F.

John T. F.

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David

David

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Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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