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Changed Master Password slightly and can't remember on
Changed Master Password ***** and can't remember on iPhone 11 Have successfully reopened on MacBook Pro wit old password ***** phone turned off. Need to go back to old password ***** iPhone. Please he… read more
David
David
Mac Support Specialist
Bachelor's Degree
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My boyfriend purchased a new iphone11 pro max and he passed
my boyfriend purchased a new iphone11 pro max and he passed to me his old Iphone X. it asked for a new apple id i put my email. it sent me a code and i validated. NOW his new phone has his account and mine together, all his messages and mines too, and the old phone is the same. Basically he has my email as apple ID in his new phone and I have his apple ID in the old phone I have been trying to fix it, but now they even say that my email is not an apple ID. But i have an email confirmation from APPLE saying that it is my new apple ID … read more
Sudipto
Sudipto
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High School or GED
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I have an old iPhone I want to use but I cannot remember
I have an old iPhone I want to use but I cannot remember Apple ID and password … read more
David
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My sisters old IPhone 5s is conectwed to her old account and
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I used Geek Squad to clean up viruses. I cannot find my
i used Geek Squad to clean up viruses. I cannot find my password ***** my Apple ID. Old ones I used before do not work. What do I do? … read more
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David L
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I just bought a new iphone but I can't connect it to my
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Jon
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Besides hating them right now. I have an iPhone X an iPad
I have an iPhone X an iPad Pro both running 11.4.1. I bought the iPhone X on July 9 ever since then I have not been able to get my text messages to sync between the devices. Within my Apple ID I have both my email and my phone listed as ways to reach me. … read more
Josh
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Keep getting Apple ID disabled. IPhone 7. 11.4.1. Several
Keep getting Apple ID disabled JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone 7 JA: How long has this been going on with your iPhone? What have… read more
David L
David L
Bachelor's Degree
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My apple I.d has been disabled...how can I get this working
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David L
David L
Bachelor's Degree
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It says my Apple ID has been disabled. IPhone 6s. About 2
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I was given the Password from IT, but I cannot get there
Hi John, I was given the Password ***** IT, but I cannot get there from here.... now disabled and need to reset password. Can you help?… read more
John T. F.
John T. F.
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I have a problem! I have purchased a new iPhone 8 and a new
Hi Mike, I have a problem! I have purchased a new iPhone 8 and a new iPad pro earlier this year. I would dearly like to activate both devices so that I can use them! The main issue is that i seem to h… read more
David
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Bachelor's Degree
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I just upgraded my iphone (i went from the 5S to the 7...).
Hello, I just upgraded my iphone (i went from the 5S to the 7...). right before i changed phones I changed my phone number to a vancouver number (i've lived here for 3 yrs.--it was time haha) Old cell… read more
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My iPhone is disabled. 11.2 or 3 am I remember just the 11.
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Apple ID disabled. Macpro. 10 days. Reset Apple id. I had
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Old phone apple iphone 4s disabled need to open. No idea.
brought iphone 6s ignored 4s need photos off it it … read more
John T. F.
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I have an old iphone 3 which I was checking for photos Now
Hi, I have an old iphone 3 which I was checking for photos Now my Iphone 6 and Ipad are demanding an Apple ID sign in - but with no place to type it. then they ship me a number to follow it with....Th… read more
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I bought a used MacBook Pro, I want to do a factory reset
Hi I bought a used MacBook Pro, I want to do a factory reset but I don't have the Apple ID that it needs I got to the point were it shows a screen that read this item is temporarily unavailable … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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