Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I updated my mac to el capitan so I could back up my iphone
i updated my mac to el capitan so I could back up my iphone 8. My last back up was in june with my iphone 6. I updated the OS updated Itunes and restored from last back up and lost all my texts, photo… read more
Senthil
Senthil
Sr. IT Analyst
BE
5 satisfied customers
My messages app isnt working on my iphone. when i open it,
my messages app isnt working on my iphone. when i open it, it is blank as though i have never texted anyone on it before. when i press the new messages button, i can look up a contact and write out a … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I️ had an iPhone 7 then got the iPhone X. Backup is still
I️ had an iPhone 7 then got the iPhone X. Backup is still not completed. I️ do not want to restore it as New as I️ have tons of new data. Backup is still stuck. What can I️ do?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I tried to to download my IPhone onto my computer so that I
Hello - I tried to to download my IPhone onto my computer so that I could then put on my G/drive - I lost all of my pictures from 2016-17, all contacts added during that time - plus my phone now has r… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I just got the iPhone 7 and waited an hour for the
I just got the iPhone 7 and waited an hour for the consultant to move absolutely everything over from my 6 to the 7 and I just plugged it into my Mac and it restored it to the 5th of January. Ive lost… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
IPhone Backup MacOS Seirra (Version 10.12.4) iPhone 6
iPhone BackupMacOS Seirra (Version 10.12.4) iPhone 6 (10.3.1)I had to perform a back through iTunes (12.6.0) because of my phone carrier settings. I have ALWAYS used iTunes for backups with no problem… read more
Danny Coloma
Danny Coloma
Apple Certified Macintosh Technician, ACSP, APP
20 satisfied customers
I have 1tb storage on the cloud and no room on the device.
hey, I have 1tb storage on the cloud and no room on the device. can I move it. I tried to back up but did not go. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I need to know how to access and manage my iCloud backups.
I need to know how to access and manage my iCloud backups … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Im trying to back up photos from iPhone to the iCloud. I did
Im trying to back up photos from iPhone to the iCloud. I did the back up on the phone per instructions button when I go to iCloud.com to view the photos there are only 11 of the 1100 I tried to send t… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I bought a new iPhone 6 son. He did a backup of his
I bought a new iPhone 6 for my son. He did a backup of his old iPhone 5 to iTunes several days ago. He didn't have time to restore the backup to iPhone 6. He started using the iPhone 6 and had taken s… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I accidentally t restore backup instead of choosing new
Customer: ***** *****, I accidentally hit restore backup instead of choosing new iPhone when syncing my 6plus to my desktop pc. Can I reverse this? Everything looks like my old 5s iPhone. I've lost ph… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I just accidentally reset my iphone is it possible to get it
I just accidentally reset my iphone is it possible to get it back to the setting before, I just lost the video of me proposing to my girlfriend!… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
To Michelle only - I am going to get my wife the new IPhone
To Michelle only - I am going to get my wife the new IPhone 6. She is worried that she will loose all her photos. When I got mine I had to "convince" them to transfer mine as they said they were not s… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
195 satisfied customers
All of my photos on my cloud are just gone - any idea if I
All of my photos on my cloud are just gone - any idea if I can recover? Thought the cloud was supposed to keep the for you - otherwise why dies one pay more for more storage. Thanks!!… read more
Techie_Ben
Techie_Ben
Software Engineer
Master's Degree
1,444 satisfied customers
I am a shit I'm Renée. I got an iPhone 6+ and I can no longer
I am a shit I'm Renée. I got an iPhone 6+ and I can no longer find my pictures on my system I always have everything backed up on the cloud what do I do now lol that should have said hello Ashrick… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I had to wipe my phone because it was lost. I try to restore
I had to wipe my phone because it was lost. I try to restore it and after it restores, it takes me back to the main white screen and asks how I want to Setup iPhone... any idea why I'm doing these cir… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
tried to do ios ipdate which appeared to be succesful; now
tried to do ios ipdate which appeared to be succesful; now trying to restore from iTunes backup, also looks like it's successful, however iPhone now boots to initial setup screen ('Hello') and then ge… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I just lost all my information, All My Damn Contacts on My
I just lost all my information, All My Damn Contacts on My iPhone 4S... Due to your ITunes... My Son Noah has a Ipod... When I tried to down load my songs from I tune... It sinc My iPhone 4S with His … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x