Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Is iOS on my iPad actually a Mac product. The iOS is on my
The iOS is on my iPad. It sends updates every now and then … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I cannot reset my Apple password. I tried to reset it 2 days
I tried to reset it 2 days ago.I had been using it for 3 years … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Cannt get activation unlocked. As far as I know never
cannt get activation unlocked JA: When did you last change your password ***** Apple ID? Customer: As far as I know never JA: Did you try resetting through Apple's online account reset tool? Customer:… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I bought a new iPad for my sister. We had a problem with her
I bought a new iPad for my sister. We had a problem with her email and text when verifying her Apple ID. We couldn't get the verification code. I used my cell phone to get the code. It seems my phone … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have been locked out of my apple account. I have tried to
I have been locked out of my apple account. I have tried to reinstall it by email and security questions. I never get the email. I suspect is it is my old work email. If I try security questions it do… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
I cant sign into my apple account I forgot my password. I
I cant sign into my apple account I forgot my password. I cant get into itunes of icloud … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
414 satisfied customers
Can't remember my apple id password. And when I try to reset
can't remember my apple id password. And when I try to reset it by security questions, it asks ones that it did not use at setup. … read more
Justin Johnson
Justin Johnson
Owner
2,979 satisfied customers
My iPad keeps asking for me to "Sign in to Apple Store" for
My iPad keeps asking for me to "Sign in to Apple Store" for my Apple id***@******.*** That is my most recent email address. Recently I changed that address at Apple from***@******.*** Now my iPad can'… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have lost my other iPhone. I am trying to find iPhone but
Hi RussellI have lost my other iPhone. I am trying to find iPhone but when I put in Apple ID and Password ***** says it is disabled and needs to be reset. I press reset and it asks for date of birth. … read more
Justin Johnson
Justin Johnson
Owner
2,979 satisfied customers
We just got it and I was creating Apple ID but put the wrong
We just got it and I was creating Apple ID but put the wrong year in birthday. Now iPad thinks I am a child. How do I correct date. I am 64 years old … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
Hallo My IPad was suddenly blocked with activation lock. I
Hallo My IPad was suddenly blocked with activation lock. I tried to get help by apple Lisbon but no good result. My apple ID is I believe***@******.***. My password ***** have forgotten my. I was told… read more
Richard
Richard
Apple Software Engineer
49,202 satisfied customers
We are trying to start the IPad Mini and its coming up with
We are trying to start the IPad Mini and its coming up with Activate iPad we are using what we think is correct from our logins we must have forgot our original id password/login to I Cloud? we have n… read more
Robert M.
Robert M.
Bachelor's Degree
3,568 satisfied customers
My iphone is locked and intrying to open it when you get to
my iphone is locked and intrying to open it when you get to my date of birth question it says my date of birth does not match, well the place i bought my iphone from set up my apple account and eviden… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I purchased an Ipad 6 year old grandson. Now I cannnot
I purchased an Ipad for my 6 year old grandson. Now I cannnot remember the birthdate I used in order to get a new password ***** we cannot remember either. At the time I created his account I wasn't a… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Both my ipad and iphone display the incorrect Apple id.
Both my ipad and iphone display the incorrect Apple id. Pretty annoying because every time I go to type an email a little box pops up stating: Apple ID verification Enter the password ***** (incorrect… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
My wife and I just purchased two I phones to replace her iphone
My wife and I just purchased two I phones to replace her iphone 4 and my iphone5.we also purchased a new i pad. Originally I had an iphone and ipad. when she bought her the i phone 4 it was downloaded… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am trying to download new apps but the iPad does not seem
I am trying to download new apps but the iPad does not seem to recognize my email address i.e. my Apple ID no matter which one I use - the registered one [email protected] IT also fails to recgnize my… read more
Cris
Cris
3,448 satisfied customers
Hi there. I have just been trying to set up my sons new ipod
Hi there. I have just been trying to set up my son's new ipod touch but have set it up wrong, with the wrong birth date. How do I go back to the initial set up to start the set-up procedure again?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x