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I can’t get mail on my iPad air. Idk. And idk how to,tell.

Customer Question
Hi. I can’t get...

Hi. I can’t get mail on my iPad air

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Idk. And idk how to,tell

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

None that I know of

Submitted: 2 months ago.Category: Mac
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Answered in 2 minutes by:
6/1/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about mail. I've only just come online now and would like to assist you with your question.

Who is your email provider?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 2 months ago
I don’t know and don’t know how to find out
Customer reply replied 2 months ago
how long is it going to take
Customer reply replied 2 months ago
I need a IPad Specialist
Customer reply replied 2 months ago
Never mind
Customer reply replied 2 months ago
Never mind.
Customer reply replied 2 months ago
I will try something else
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago

Click this link on your computer to connect remotely.

Once on the site DO NOT close the Join Session Popup

Click Download App

Once Downloaded

Click Launch App

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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