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My granddaughters e-mail is on my computer and i get wells…

Customer Question
My granddaughters e-mail is...

My granddaughters e-mail is on my computer and i get wells fargo states cannot find the page. i need to talk to someone

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Good i do not know about browser i do not have outlook. i called wells fargo they say my account has not been compromised. can i talk to someone to help me i cannot see my balance on computer for wells fargo. i am willing to pay for someone to call me

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No not that i know

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No i just am not good at computers and do not understand how my grandaughter,s e-mail is mine and i google rnjill1 at gmail . comm and it is lost

Submitted: 2 months ago.Category: Mac
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Answered in 1 minute by:
5/31/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about website ~. I've only just come online now and would like to assist you with your question.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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