Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I can’t get my charges thru. IPhone 8s latest update. I’ve…

Customer Question
I can’t get my...

I can’t get my charges thru

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

iPhone 8s latest update

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

I’ve had my iPhone for s while and I tried just a bit ago for 24.99 for game called Toons

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No but thank you

Submitted: 2 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 minute by:
5/31/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,697
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Apple. I've only just come online now and would like to assist you with your question.

What is the issue?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My iPhone 6s has enlarged and I can't right it. I've tried
Hello, my iPhone 6s has enlarged and I can't right it. I've tried turning it off but can't manage to swipe it to turn it off. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I Phone locked with error message from the printer, can't
I Phone locked with error message from the printer, can't even shut it down or get rid of the “error while trying to print prompt. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
My Apple ID has been disabled and I can't open or purchase
My Apple ID has been disabled and I can't open or purchase any apps. How can I fix this? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I'm trying to download music to my iPad. I purchased the
Hi! I'm trying to download music to my iPad. I purchased the album “Sunset Boulevard” and it shows I've purchased it. I can't get it to download. Can you please help? … read more
Justin Johnson
Justin Johnson
Mac Genius
2,697 satisfied customers
I have an iTunes account that my son set up yrs ago under
I have an iTunes account that my son set up yrs ago under one I'd. I've been using another iTunes account under my own user I'd on my iPhone. My adult son had work product on his iTunes that was set u… read more
Harry
Harry
2,172 satisfied customers
Why can't I make a purchase through golf clash. Just a
Yes I talked with one of them a couple of days ago regarding some charges to my account that I didn't make. I explained to them that the only thing I ever make purchases through is golf clash. They said that they would reimburse me the bogus charges but now I can't even make a purchase through golfclash! Why?… read more
Justin Johnson
Justin Johnson
Mac Genius
2,697 satisfied customers
I can't sign in. IPhone X. I don't know. I've tried calling
I can't sign in JA: What device or product does this involve? Customer: IPhone X JA: What Operating System (OS) are you running on your iPhone? Customer: I don't know JA: How long has this been going … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Why am I not able to purchase any coins? Seems I cannot
Why am I not able to purchase any coins? JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Seems I cannot purchase anything from iTunes? JA: When did you… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I can't change my security question on iTunes. I'm not sure.
I've been trying to get info on the iPhone 6s on my account, I put in my password, then it asks me my security questions, it says I have the wrong answer, so tried to reset , it says they don't have enough information on me … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
When I try to buy things on my games it says it can't be
When I try to buy things on my games it says it can't be completed how would I fix that … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Trying to set up my Apple ID and got the message to contact
Trying to set up my Apple ID and got the message to contact support … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I am trying to purchase 35.00 package on toon blast and it
I am trying to purchase 35.00 package on toon blast and it will not accept my debit card. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I have been playing a variety of online games on my iPad
I have been playing a variety of online games on my iPad with iOS 11.2.2. Lately whenever I try to purchase something I get am error message referring me to this site. I've tried reinstalling the game… read more
Justin Johnson
Justin Johnson
Mac Genius
2,697 satisfied customers
Can't download or update apps. I7splus.11 I think. For
For awhile.This is about the second time i've had this problem … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can't get the battery to register a charge when I plug it
I can't get the battery to register a charge when I plug it in. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
Every time I try to buy coins in games on my iPad it tells
Every time I try to buy coins in games on my iPad it tells me to call you. I have called my card company and they say there is nothing wrong with the card. … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I got an email yesterday telling me that someone made a
I got an email yesterday telling me that someone made a purchase with my AppleID for 24.99 Euro it was not me for sure … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I dont have a Mac - I have a dell. I am trying to up date
I don't have a Mac - I have a dell. I am trying to up date a bridge card game I have. Their support system said for me to contact your company. I have an iphone 3g. can you help me.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x