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My apple acc has been haked i did not place an order for…

Customer Question
My apple acc has...

My apple acc has been haked i did not place an order for E49.99

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Windows 10

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

5/30/2018. apple sent me a copy of the order.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No i use a dell pc.

Submitted: 2 months ago.Category: Mac
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Answered in 5 minutes by:
5/31/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,683
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about iTunes. I've only just come online now and would like to assist you with your question.

Can you sign into appleid.apple.com ?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mike, Mac Medic
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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