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I having trouble updating my card details on itunes. Not
i having trouble updating my card details on itunes … read more
Moses C
Moses C
Bsc
1,021 satisfied customers
Ordered game on my iPad. At Christmas my debit card was
Ordered game on my iPad. At Christmas my debit card was hacked so I needed to get a new one just received it and was trying to put it in the system and it denies me to do so. Master card. I have an ou… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
This is a I-Tunes issue. Can some one please call me back at
good afternoon: this is a I-Tunes issue. Can some one please call me back at XXX-XXX-XXXX. This is a APPS question that some one heeled me on the 22nd of Dec of last year. Thank You Bill Vestal I-Tune… read more
John T. F.
John T. F.
Apple Consultant
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Good morning. I upgraded itunes a few days ago to the current version.
Good morning. I upgraded itunes a few days ago to the current version. Now when I want to play a song I get an ! in front of the song and a message "The song could not be used because the original fil… read more
Mike
Mike
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Some college
8,567 satisfied customers
I get an error message when trying to import a commercial CD
I get an error message when trying to import a commercial CD from my collection to the I-Tunes library that says "file name invalid or too long". Example is "Proud Mary" on Creedence Clear Water Best … read more
Mike
Mike
Mac Medic
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8,567 satisfied customers
I am having problems getting music folders transferred from
I am having problems getting music folders transferred from Windows 7 to I-Tunes library. I had a library with I-Tunes along with playlists and over 300 songs I downloaded previously that were in my I… read more
John T. F.
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Apple Consultant
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My tunes still play, in order, but there are no titles shown
My tunes still play, in order, but there are no titles shown in the playlists when I click on them… read more
Vinod Menon
Vinod Menon
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Master's Degree
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I just downloaded i tunes on a new computer and when the program
I just downloaded i tunes on a new computer and when the program searched for all my songs, it put two copies of every song on my i tunes program. One is the actual song and the other is another copy … read more
Omer Mushahwar
Omer Mushahwar
Bachelor's Degree
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For some reason my Itunes shortcut no longer takes me to Itunes.
For some reason my Itunes shortcut no longer takes me to Itunes. I can find my music but when I attempt to open I get a reading that says "I tunes file cannot be read because it was created by a new v… read more
David Kirk
David Kirk
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Bachelor's Degree
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i brought my Del lap top to a computer store to have them move
i brought my Del lap top to a computer store to have them move my I Tunes from an old lap top to this one. i do not have any of my play lists, but there are some of the songs in itunes on the lap top.… read more
robgranholm
robgranholm
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Bachelor's Degree
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I just got another PC because my old PC crashed with my iTunes
I just got another PC because my old PC crashed with my iTunes library on it. I've downloaded the latest version of iTunes onto my new PC. Can I transfer my tunes from my iPod onto my new PC/iTunes? T… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
I transferred my tunes from one computer to another and now
I transferred my tunes from one computer to another and now they are not checked. What should I do? Also, I inadvertently double entered most of my tunes. Is there a way to sort them so I can eliminat… read more
R.A. McConnell
R.A. McConnell
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HI ... I recently got a virus in my computer. I had backed
HI ... I recently got a virus in my computer. I had backed up all my songs from I-Tunes. Now I have a new laptop, and I have authorized this computer for my I-Pod. All the songs are in I-Tunes, but I … read more
Jesse
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Some College
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My ipod classic ( 3 months old) just stopped working. It work
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Mike
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Some college
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Does this cost money My Mac itunes account wont play songs
Does this cost money? My Mac itunes account won't play songs (the songs were on my computer's hard drive, not an external drive) and I am having to go song by song and "find the file". Is there a fast… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi I have a PC and all my CDs are downloaded onto my external
Hi I have a PC and all my CD's are downloaded onto my external hard drive in the ITunes library. I do not have a Mac. I am looking for DJ software that will allow the iTunes library to be used as the … read more
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VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
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I want to install itunes but it will not install because it
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Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
I am unable to play selections from my current iTunes Library
I am unable to play selections from my current iTunes Library which is 11.4 GB since I installed iTunes 9.0.1 on September 25, 2009. If I try to play a selection a dialogue box comes up saying "The so… read more
Mike
Mike
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High School or GED
1,612 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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