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I have been hacked.... someone is ordering things to be sent
I have been hacked.... someone is ordering things to be sent to me.... i need to find an expert who can come to my house … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I get email that I purchased something through apple and it
HI I get email that I purchased something through apple and it seems like a scam, the invoice looks like apple but has a funky email address...then I cant' remember my apple id and now Im locked out..… read more
robert
robert
Bachelor's Degree
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I have charges coming out of my account that I did not order
I have charges coming out of my account that I did not order and I want it stopped … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
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Someone used my password and purchased a couple of items. My
Someone used my password ***** purchased a couple of items … read more
Josh
Josh
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I have unauthorized charges for an album on iTunes. They
I have unauthorized charges for an album on iTunes. They have been purchased on my account and show up on my phone but are not downloaded. Is this an instance of credit card fraud? … read more
Shefin
Shefin
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I have an invoice billed to the Apple store for a purchase I
I have an invoice billed to the Apple store for a purchase I did not make.The invoice says if you'd not make this purchase please visit iTunes Payment cancellation, this I have not been able to do. Ca… read more
Shefin
Shefin
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I no longer have an Apple device. Used to have an iPad,
I no longer have an Apple device. Used to have an iPad, hence a connection with Apple. I have now received a message informing me that my Apple account has been locked due to possible unauthorized use… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
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I have an apple account but cannot remember password. I need
I have an apple account but cannot remember password. I need to put in my credit card number. BIG problem the credit card I was using was Fraudelent used and I got a new replacement card. However I sh… read more
Kris R
Kris R
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Computing
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I received an invoice on a purchase I did not make. I was
I received an invoice on a purchase I did not make. I was asked for all of my information; SS number, credit card number and address, phone number etc. the said I was blocked from my apple account and… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Can you help me with my apple account? I think so not great
I think so not great on computers but i purchased a book thru ibooks and just wondering how long it takes to get a receipt. i bought the book 12 Jan and the receipt is still pending. sorry silly question. … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
Received a text message that stated my apple account has
received a text message that stated my apple account has been temporarily locked and would affect my ability to buy in apple store or log in to iCloud and Itunes. It showed me an invoice for BIGO LIVE… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I received a notice concerning a purchase that had been made
I received a notice concerning a purchase that had been made charged to my account. Date Nov,13,2017. Order IDMTBL7SW4Z Document NO 173157731405. Total amount was $339.98. I did not make this purchase… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
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I have been charged over 150.00$ for itunes merchandise that
I have been charged over 150.00$ for itunes merchandise that i have not ordered … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have an iPhone which has been hacked. I cannot access it
Hi I have an iPhone which has been hacked. I cannot access it and there are emails showing that purchases have been made that I did not authorize. … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
You answered this question 3 years ago: I have two Itunes ID
Hi John, You answered this question 3 years ago: I have two Itunes ID account, but the one on my computer has my gift card on it and I want the gift card on my phone with a different account please he… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have iTunes I think it is under [email protected] That
Hello I have iTunes I think it is under***@******.***. That account was hacked into and I have since deleted that account I now have a new one it is***@******.***. How can I get iTunes transferred to … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I got this in e-mail [email protected] I have I-Tunes. Dear
I got this in e-mail [email protected] I have I-Tunes. Dear Merry Edenton-Wooten, Your Apple ID,[email protected], was just used to purchase 女性医学专家 HD from the App Store on a computer or device that had … read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
What is going on My credit card company contacted me to verify
What is going on? My credit card company contacted me to verify the charge and amount charged to my account by mobileme.com. The invoice you sent me says the charge is $99.00, but the amount charged t… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
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Mike

Mike

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Daniel

Daniel

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John T. F.

John T. F.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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