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My iphone's pin number has changed. It is not accepting my…

Customer Question
My iphone's pin number...

My iphone's pin number has changed. It is not accepting my old pin that i always used on startup.

Technician's Assistant: When did you last change your password ***** Apple ID?

I recently had to change my apple ID

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No, how do i go about this?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

Nothing that i can think of

Submitted: 2 months ago.Category: Mac
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Answered in 20 minutes by:
5/31/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 2 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me which model iPhone you have please?

Thank you

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