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I bought a new desktop Apple about 4-6 weeks ago which

Customer Question
I bought a new...

I bought a new desktop Apple about 4-6 weeks ago which included a new Photo system along with it. It has made a complete mess of some of the photos, includng them in COMPLETELY inappropriate albums. Is there any way that I can delete the program and revert to my old system?

Technician's Assistant: What Operating System (OS) are you running on your Mac?

10.13.4

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Just opened the new system today

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Yes. When I insert a disc reader to download my recent photos, click on the Icon, get DCIM and MISC and click on DCIM I get 107_PANA, but when I click on that, I get all photos on the card, not just the recent unloaded photos that I want to load into photos.

Submitted: 2 months ago.Category: Mac
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Answered in 5 minutes by:
5/31/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Photos. I've only just come online now and would like to assist you with your question.

Do you have a backup of the old computer?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 2 months ago
Secure remote Assistance
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago

If you would like me to help you with this remotely please select the option for Secure Remote Assistance.

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