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It's what's not going on that's my problem. I recently had…

Customer Question
It's what's not going...

It's what's not going on that's my problem. I recently had to buy a new ipad mini as my old one had run out of space. Bought an ipad 4 at the Sydney Apple store and to my great annoyance, discovered too late that it doesn't support cellular, as my old one did. They never offered it to me and I stupidly didn't ask, just assumed that it would. Now I can't access 4G which I need. I should be able to do so through Personal Hotspot but I can't even find that in settings, so 2 questions: 1) how do I get to Personal Hotspot and 2) is it possible to exchange my new ipad 4 for one that supports 4G, without having to buy a whole new one?

Technician's Assistant: What's the model and Operating System (OS) of your LG?

Model is MK9N2X/A and OS is 11.3.1 (15E302)

Technician's Assistant: What have you tried so far with your MK9N2X? Have you installed any updates recently?

Yes, updated OS about a few days ago

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Don't know what else to ask. I'm not technically competent

Submitted: 2 months ago.Category: Mac
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Answered in 2 hours by:
5/31/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,696
Experience: Training and Development at Scientifically Speaking
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Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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