Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Forgot my passcode for iPhone 5s. I have my Apple ID ,just
I have my Apple ID ,just forgot my 6digit passcode on this older iPhone 5s … read more
Justin Johnson
Justin Johnson
Owner
3,698 satisfied customers
My good friend gave my her sisters old iphone 5s. I've hard
My good friend gave my her sisters old iphone 5s. I've hard reset the device, but I can't remove the ..find my iphone.. lock in iCloud. … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
It is locked and I can't remember my password. No clue. The
The online tool says to touch show but I can't do anything. It just keeps asking for my password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Trying to buy an ebook,but iPad tells me I am locked out
Trying to buy an ebook,but iPad tells me I am locked out from the books because my password ***** ***** … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I tried to update my iphone 5s thru itunes. it would not
I tried to update my iphone 5s thru itunes. it would not update or recover and now it won't do anything. Shows the recovery screen all the time. … read more
NELSONV VAGHESE
NELSONV VAGHESE
B.Tech Cumputer Science
17 satisfied customers
My i pad was reformatted and now i have to follow the
my i pad was reformatted and now i have to follow the prompts on my i pad and when i get to a certain part it ask for my 5s iphone 4 number passcode and i don't know it i guess because the 1 i thought… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,081 satisfied customers
Forgot my Apple ID password. I never changed it ,just forgot
I never changed it ,just forgot it,trying to use Facebook messenger … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
My husbands phone is locked and it is saying he used Find My
my husbands phone is locked and it is saying he used Find My Phone . He has no idea how this happened, but bot***** *****ne is how do we get usage back it is saying enter Apple ID. He does not know th… read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I just upgraded my iphone (i went from the 5S to the 7...).
Hello, I just upgraded my iphone (i went from the 5S to the 7...). right before i changed phones I changed my phone number to a vancouver number (i've lived here for 3 yrs.--it was time haha) Old cell… read more
David L
David L
Bachelor's Degree
5,451 satisfied customers
My iPad has locked me completely out ,can I talk with you on
My iPad has locked me completely out ,can I talk with you on the phone I can,t text to good please call me at this no.(###) ###-####… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Locked out of my iPad. Tried my user name and password but
Locked out of my iPad. Tried my user name and password ***** they show as incorrect. Screen says someone used the Find My iPhone link but I don't have an iPhone. … read more
Cris
Cris
3,529 satisfied customers
Have new iPod. Had Apple support help setting up and moving
Have new iPod. Had Apple support help setting up and moving info from older iPod device. So was able to use for basics. But only iCloud mail transferred. Not gmail. And my audible.com app never got tr… read more
David L
David L
Bachelor's Degree
5,451 satisfied customers
I am locked out of my Ipad and cannot down load any apps
i am locked out of my Ipad and cannot down load any apps because i forgot my apple Id. i never use it and the credit card they have on file is an old one so i cannot get into it that way. it says i ha… read more
Justin Johnson
Justin Johnson
Owner
3,698 satisfied customers
I forgot my Apple ID password and my iPad has since been
I forgot my Apple ID password ***** my iPad has since been locked. … read more
Jon
Jon
Bachelors Degree
908 satisfied customers
New phone - first time apple customer.....I want to get some
New phone - first time apple customer.....I want to get some apps - like The Weather Channel and I guess I need an Apple ID and password.....can we set that up? … read more
Ashik
Ashik
Master's Degree
9,539 satisfied customers
Not really savy with my iphone. Retired/72 year old. I
Not really savy with my iphone. Retired/72 year old. I wanted to add the app WAZE to my phone but need help with (it keeps telling me that my email address is already being used as an Apple ID.) Grand… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
959 satisfied customers
My iphone 5s will not allow me back into the phone. I did an
My iphone 5s will not allow me back into the phone. I did an update and I put my password ***** wrong about 3 times and it is now locked asking for a "passcode". but it only gives me a touchpad with n… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
While using Safari on my ipad mini (3 years old...new to
While using Safari on my ipad mini (3 years old...new to me), it all of the sudden went to a page that said Activation Lock. Unfortunately, I don't know my apple ID, nor password. Tried several and am… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x