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I forgot my password in iTunes. I also change server. How do…

Customer Question
I forgot my password...

I forgot my password ***** iTunes. I also change server. How do I rectify this?

Technician's Assistant: When did you last update iTunes?

Over at least a year ago

Technician's Assistant: What have you tried so far with your iTunes?

I wanted to buy some music. I know I still have about $79.00 in my account

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I would like to change my I'd and my password ***** coincide with the one I currently have. I change to a new server.

Submitted: 2 months ago.Category: Mac
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Answered in 2 minutes by:
5/30/2018
Mac Support Specialist: Cabletech, Computer Support Specialist replied 2 months ago
Cabletech
Cabletech, Computer Support Specialist
Category: Mac
Satisfied Customers: 617
Experience: 12 years ISP Technical Support
Verified

Hello and welcome! I would be happy to assist today with your question.

Give me just a moment while I review the information provided.

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Mac Support Specialist: Cabletech, Computer Support Specialist replied 2 months ago

I'd be happy to help you reset your password ***** you can access your account with the credit you've mentioned. I can provide the steps to resetting your account or I can help do it for you with the Secure Connect Option. Let me know which way would be easier for you.

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