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Apple has me lockout from account. IPad 12inch verizon. 6…

Customer Question
Apple has me lockout...

Apple has me lockout from account

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

IPad 12inch verizon

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

6 days I followed everything they said but when they say get answer from email they but that’s one app that they have close so I can not get their email

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just open my email account

Submitted: 18 days ago.Category: Mac
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Answered in 1 hour by:
5/30/2018
Mac Support Specialist: John T. F., Apple Consultant replied 18 days ago
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,566
Experience: 20+ years in the computer/Mac industry
Verified

Hello! I will work to provide accurate advice. Give me a minute to read your submission.

If Secure Remote Assistance is offered, please ignore it.

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Mac Support Specialist: John T. F., Apple Consultant replied 18 days ago

Which account is this concerning, please? Your Apple ID account?

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Mike
Mike, Mac Medic
Category: Mac
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