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My apple id and password are correct but iphone 4 has gone
my apple id and password ***** correct but iphone 4 has gone to activation lock. Cannot access apple account as it goes into search mode and keeps searching. I was on a Sainsbury website last night an… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
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When I attempt to logon to my iPad, the screen just says
When I attempt to logon to my iPad, the screen just says Activation required. Then it says enter pass code and it doesn't accept it, etc. When I get to the Activation Lock page, I enter my AppleID and… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
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When i purchased my new Iphone 7 the tech at AT&T changed my
Hi, when i purchased my new Iphone 7 the tech at AT&T changed my password ***** my apple id. i guess he misunderstood that my email address was wrong. so i need to change my email address and my passw… read more
Michael T
Michael T
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My child got into my phone and something is wrong with my id
my child got into my phone and something is wrong with my id code,pass code … read more
Justin Johnson
Justin Johnson
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I bought this phone for my grandson a couple years ago. He
Hi, I bought this phone for my grandson a couple years ago. He has another one using Verizon. I have this phone back and trying to activate it and it is on Activation lock because he used the Find My … read more
Edward Dorsey
Edward Dorsey
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Associate Degree
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My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
Cris
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Getting activation lock on my ipad asking for apple ID and
hi getting activation lock on my ipad asking for apple ID and password. I enter those, but it's saying that "owner has tried to use find my phone to like to Icloud. I don't have a smart phone. I have … read more
Justin Johnson
Justin Johnson
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We have an iPad and today Activation Helpshowed up. We do
we have an iPad and today Activation Helpshowed up. We do not have an iPhone and it asks for our Apple ID number (which i don't have...our iPd is about 16 years old) and also asks for our pASSWORD ***… read more
Justin Johnson
Justin Johnson
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2,979 satisfied customers
I have 2 iPads. typing on the one that is working for now.
I have 2 iPads. Ian typing on the one that is working for now. The othe won't let me in because the pass word I wrote no longer works since the iPad updated.i record all my pass words in a notebook bu… read more
Justin Johnson
Justin Johnson
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2,979 satisfied customers
I have apps and songs that where purchased through an email
I have apps and songs that where purchased through an email address I no longer have and don't know the password ***** How can I change the account to my current email address and password? … read more
Justin Johnson
Justin Johnson
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2,979 satisfied customers
I purchased a new Apple 7 plus phone today. My old Apple 6S
I purchased a new Apple 7 plus phone today. My old Apple 6S is now my husband's phone. He is having difficulty using the phone because he is being prompted that the activation lock is on. I entered my… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I just got an Apple 5s on the 6 number securety code it has
I just got an Apple 5s on the 6 number securety code it has locked me out it tells me iPhone is disabled connect to iTunes I have on my old phone and I'm not sure what to do to get my new iPhone unloc… read more
Justin Johnson
Justin Johnson
Owner
2,979 satisfied customers
Apple locked my IPad for security reason,because I forgot my
Apple locked my IPad for security reason,because I forgot my pass word.it is now 6 weeks sence apple locked my IPad.I went to all the application to recover my pass word,with a message from Apple,i sh… read more
Michelle
Michelle
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Bachelor's Degree
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IPhone 4S and it is locked and requires an ID. I used my
iPhone 4S and it is locked and requires an ID. I used my apple ID and it won't take it. I checked on your site and my ID info is correct. I must hav ehit a wrong button or something last night. HELP! … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,022 satisfied customers
My apple ID is locked because I forgot my password and my
my apple ID is locked because I forgot my password ***** my email on my phone is unaccessible because my apple ID cannot be verified. I tried unlocking using my security questions but I keep getting o… read more
Justin Johnson
Justin Johnson
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2,979 satisfied customers
I have had my Apple iPhone for 3 years and on Jan. 24, I
I have had my Apple iPhone for 3 years and on Jan. 24, I suddenly could not activate it. Verizon told me that I would have to seek help from Apple to activate it. The message on my screen says that I … read more
David
David
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Bachelor's Degree
1,641 satisfied customers
I have an apple phone and I am not very good with it because
I have an apple phone and I am not very good with it because of my age(Iguess). However, while I was away Apple sent me a message and I figured that I should click on yes. BUT I did not know my pass c… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
840 satisfied customers
I purchased a 16 GB iPad on eBay. Can not get through Apple
I purchased a 16 GB iPad on eBay. Can not get through Apple ZiD or password. Unable to locate original owner. How can I by pass this?… read more
Cris
Cris
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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