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Just bought 1phone 6 and trying to get started. Don't have…

Customer Question
Hi just bought 1phone...

Hi just bought 1phone 6 and trying to get started. Don't have WiFi just a dongle so phone saying to connect through I tunes but don't know how to do this

Technician's Assistant: Are you able to connect using an ethernet cable?

No haven't got connection

Technician's Assistant: Which lights are colored and/or blinking on your router?

Don't have router just mobile internet connection

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I am really unsure how to set this thing up. Have had iphone 4 for years but someone set it up for me

Submitted: 2 months ago.Category: Mac
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Answered in 5 hours by:
5/30/2018
Mac Support Specialist: Pete, Computer Engineer replied 2 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,592
Experience: Over 16 years of computer experience, CISCO certified
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 2 months ago

If you cannot get connected to the dongle then you will need to connect to a computer that is running iTunes to set up the phone.

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Thanks for the opportunity to assist you, your satisfaction is my priority. I hope I have earned 5 stars today!

Please take a moment to rate my service 5 stars and press Submit at the top of your question page; tips appreciated :)

If my service is lacking and not worth 5 stars yet, please let me know before submitting your rating and I will do my best to assist you further.

Pete.

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Customer reply replied 2 months ago
Didn't really help finally got help from grandson. Expensive reply which really did not help
Mac Support Specialist: Pete, Computer Engineer replied 2 months ago

Please let me know what further assistance you require and I'll be happy to help?

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