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Apple sent me to you, I bought I tunes card that is invalid,

Customer Question
Hello! apple sent me...

Hello! apple sent me to you for follow up, I bought I tunes card that is invalid, my case # *****

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

I have an I phone but a bought care for a gift card

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Does not work. I bought card for friend gift card.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Just activation on the $100 iTunes card. thank you

Submitted: 2 months ago.Category: Mac
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 months ago
can you assist with my purchase
Customer reply replied 2 months ago
my iTunes card has invalid code
Answered in 7 hours by:
5/30/2018
Mac Support Specialist: Pete, Computer Engineer replied 2 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,648
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 2 months ago

Sometimes the activation takes a while to show on your balance.

Have you checked your iTunes balance recently to see if the $100 has been added?

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