Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My iphone was stolen a few days ago. I used the find iphone
My iphone was stolen a few days ago. I used the find iphone app to locate it and it has been recovered now, but my passcode has been changed and my phone is disabled and still showing as lost … read more
Ashik
Ashik
Master's Degree
9,364 satisfied customers
I can't update my iphone. When I try an error message pops
I can't update my iphone. When I try an error message pops up. My iphone is not restored … read more
Josh
Josh
It Support Specialist
Associate Degree
7,320 satisfied customers
I just purchased the iphone 6 and backed up my old phone
Hi. I just purchased the iphone 6 and backed up my old phone on to my computer with itunes. Now that i am ready to reback on to my new phone, when I plug in my phone nothing comes up with my phone to … read more
Ashik
Ashik
Master's Degree
9,364 satisfied customers
My iPad has shut down. What shows on its screens is the plug
My iPad has shut down. What shows on its screens is the plug in for recharging . It was fully recharged the night before this happened. It won't shut off or nothing ,but shows this screen like it need… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
iTunes question: I have iTunes installed on my pc. It has
iTunes question: I have iTunes installed on my pc. It has worked fine for years. iTunes will play music, but will not connect to the internet and to the iTunes store. My internet connect works. I just… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Can't log into iTunes/App Store after installing IOS 6.0 on my iPhone
I installed 6.0 on my iphone, and now I can't log into itunes/the app store. I get a message "Could not sign in. An unknown error has occurred" every time I try to log in (been about 5 days now -- eve… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
HI- I have an iphone 3G - 18 months old. Two days ago its battery
HI- I have an iphone 3G - 18 months old. Two days ago its battery ran fine for two days at a time between charges. Yesterday, suddenly, it won't last more than 2 minutes before shutting down. To resta… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
My iPad (original model) just shut down last night. I have
My iPad (original model) just shut down last night. I have charged it overnight It has not restarted. I connected it to my computer and iTunes. From iTunes, I got a message the iPad was in restart mod… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I've just upgraded my ipad for the first time and it now
i've just upgraded my ipad for the first time and it now says it maybe damaged and cannot be activated… read more
Ashik
Ashik
Master's Degree
9,364 satisfied customers
I bought my son a new ipod touch, 4th generation recently.
I bought my son a new ipod touch, 4th generation recently. We have wifi and he could do text messaging until recently. Now, we can't connect to the wifi and he can't remember his password. Can you hel… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an iPhone 4 with software version 4.3.3 (I also have
I have an iPhone 4 with software version 4.3.3 (I also have a Lenovo PC T500 with Windows 7 (64bit). There was a message this morning about upgrading to 4.3.4 but when I tried it, in the end I got "er… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
trying to get xm radio app on ipod touch 4th generation, seems
trying to get xm radio app on ipod touch 4th generation, seems to be downloading to itunes but won't sync to ipod… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
My itunes store wont open its been going on for a month.
My itunes store won't open< its been going on for a month. I am up to date on all upgrades… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
I upgraded itunes on my imac g5. My music library has dissappeared
I upgraded itunes on my imac g5. My music library has dissappeared along with my Purchase List from the itunes store. I can't seem to find the old music library folder. This is driving me nuts. Please… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
Hi Chad It is now Sunday, March 21 and I still havent
Hi Chad: It is now Sunday, March 21 and I still haven't heard from you. That's a month and a bit with no real help from Apple's iTunes store and getting passed from one person to another, you being th… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
itunes 9.0.3 is a nightmare. i own a mac. im running OSX 10
itunes 9.0.3 is a nightmare. i own a mac. i'm running OSX 10.04.11. Ever since i updated itunes my playlists are gone, itunes store crashes every time. After every crash when i re-open itunes it goes … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
my iphone 3Gs isnt being recognized by iTunes and the phone
my iphone 3Gs isn't being recognized by iTunes and the phone itself isn't booting up. The initial apple logo shows up but in approx 10 seconds, it just shuts down again.… read more
Pat
Pat
Bachelor's Degree
171 satisfied customers
Daughter has a MacBook Pro. Small yoga disk inserted, could
Daughter has a MacBook Pro. Small yoga disk inserted, could not get out, tried to load a regular size disk to recognize it and now it seems jammed, however, system still works. Will cost to bring to M… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x