Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I Can't link Netflix account through my iPad .i sign in then
I Can't link Netflix account through my iPad .i sign in then hit link. It brings me to Netflix where I cant connect with my voice or manually.then in the home app it says not signed in and link .ive t… read more
Justin Johnson
Justin Johnson
Owner
2,938 satisfied customers
This happened awhile back but I'm back too tackle this issue
Hi this happened awhile back but I'm back too tackle this issue almost 2 years later, in the fall of 2016 I opened a folder on my MacBook and files spammed my desktop, when this happened it logged in … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,273 satisfied customers
Do you charge for this service? MacBook OS 10. I am having
I am having problems getting access to my accounts on my iPhone and my laptop. My security question says I'm incorrect (I know my son's name!!!!!). No retrieval emails are known to me. None of my passwords work. Updated many times and I keep them off line in a separate list. My email which is accepted in some of the prompts is 6 years old and has been updated. I have a password ***** is current that isn't accepted. Passwords don't work in any combination I try. I cannot get into photos I think I need to start the whole process all over. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
771 satisfied customers
I have a Google account. I want to continue to get gmail on
I have a Google account. I want to continue to get gmail on both my ipad and my smartphone. However, I want gmail to not show up in Outlook on my desktop computer for privacy reasons. How do I do that… read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
I cannot not log into message. Its a new refurbished MacBook
its a new refurbished MacBook Air... haven't changed passwords … read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
I am trying to set-up ENTOURAGE. I am having trouble
I am trying to set-up ENTOURAGE. I am having trouble figuring our WHICH USERNAMES /PASSWORD ***** use. I seem to have so many. I suspect it is right in front of me, but I am coming up dry. I am racing… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Live on Lord Howe Island. No mobile phone access. We r
Live on Lord Howe Island. No mobile phone access. We r unable to access our email as we cannot enter/ find our google code password. We are now unable to access emails on PC, IPad or IPhone … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,868 satisfied customers
My google chrome will not open. Opening. MacBook Pro high
well i generally use safari so i don't even know...but i am starting to use google play on my tv and i have error codes on that and realized i can't even open chrome on my computer … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
Yesterday I deleted a gmail that I thought should not be
Yesterday I deleted a gmail that I thought should not be there. Result was I deleted every saved gmail I had (thousands) How can I restore these lost emails?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,668 satisfied customers
My wife can receive e-mail from her dishmail.net account but
My wife can receive e-mail from her dishmail.net account but most of the time when she tries to send e-mail, her e-mail userid is rejected by smpt.dishmail.net… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
On my iMac, I have two accounts. I use my second account only
On my iMac, I have two accounts. I use my second account only to run Lightroom. In that account I cannot connect to the internet using google Chrome or Firefox. Only Safari. Also, iCloud keeps popping… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My 2011 MacBook Pro has been -jacked. I bought it from MacLife
My 2011 MacBook Pro has been hi-jacked. I bought it from MacLife on Orchard Street in Boise Idaho. I don't have another $3,000 to buy another machine! Sob!… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I cannot sign Youtube in my Apple TVIf I put my gmail account,
I cannot sign Youtube in my Apple TV If I put my gmail account, it says You cannot use that user in Apple TV. Choose another user. If I put the email address that I have with Apple, it says that the u… read more
Robert M.
Robert M.
Bachelor's Degree
3,563 satisfied customers
I have both a Mac and a PC. I have two gmail accounts. I usually
I have both a Mac and a PC. I have two gmail accounts. I usually use my work account all the time with the other as a back up and for personal email. I signed out of my work account in order to sign i… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
having problems with e-mail connections. I have Outlook &
having problems with e-mail connections. I have Outlook & 3 separate e-mails which I sync. Also try to sync to my Andriod phone. I get incessant messages about failure to connect to server or (for gma… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I had to reset my password on my ipad we use Wi-Fi for both
I had to reset my password ***** my ipad we use Wi-Fi for both the ipad and the PC. google requested our password ***** was e mailed and the message was sent. my pc is working but gmail has been delet… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,752 satisfied customers
I think my computer and everything has been hacked into by
I think my computer and everything has been hacked into by some guy who is an IT pro and I wasn't interested in....my AOL, Google (gmail), Apple computer, etc etc....all the passwords have all been 'u… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
After several years of service, mail stopped being delivered
After several years of service, mail stopped being delivered via our GMail account ever since Sunday 2:15 p.m. CDT. I can access mail from our TDS account only by going directly to the TDS mail throug… read more
Kyle Brockman
Kyle Brockman
Associate Degree
114 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x