Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

For one I’ve forgotten my password and I want to give the…

Customer Question
For one I’ve forgotten...

For one I’ve forgotten my password and I want to give the pad to my daughter

Technician's Assistant: When did you last change your password ***** Apple ID?

When I received the computer from you

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I think it my iCloud id

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not sure

Submitted: 2 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 25 minutes by:
5/29/2018
Mac Support Specialist: Eric Ewing, IT Pro replied 2 months ago
Eric Ewing
Eric Ewing, IT Pro
Category: Mac
Satisfied Customers: 423
Experience: I have been working in Technology since 1997, and have a special affinity for Apple devices.
Verified
beennpaired
Ask Your Own Mac Question
Customer reply replied 2 months ago
How do I give it to my daughter and have it in her name
Mac Support Specialist: Eric Ewing, IT Pro replied 2 months ago
Some Quick Things to Check
Before doing anything else, it may just happen that you have not forgotten Apple ID password ***** you are just making a small mistake when signing in to your account. Here is a quick checklist you should review before subjecting yourself to a meaningless hassle:1. Turn off your Caps Lock as you type in your password. Unless you have uppercase letters in your password, of course!
2. If you have more than one email address, you could sometimes get them mixed up — so review the email you are using to sign in. You could also have made a spelling mistake in your email address.
3. Lastly, your sign in attempts may be fruitless because your account has been disabled for security reasons. In this case you should receive a notification asking you to reset your password — double-check your email to make sure you haven’t missed this message.If none of the above solutions work, you can safely conclude that you forgot Apple ID password.Recover or Reset Forgotten Apple ID or Password ***** Your iPhone/iPad
The following is the first method you should try out to log back into your Apple account; not because it’s a guaranteed method, but because it is the simplest method by which to recover forgotten Apple ID.1. In your iOS device, go to Settings, then scroll down to "iCloud."
2. Tap on the email address which is at the top of the iCloud screen.
3. Tap on "Forgot Apple ID or Password?" Now you have one of two options:
* If you forgot the Password, type your Apple ID, and click "Next."
* If you forgot the Apple ID, then click on "Forgot your Apple ID?" You’ll have to enter your full name and details, and then you’ll receive your Apple ID.
4. You’ll have to answer your security questions to receive your Apple ID.However, this process will only work if you know either your Apple ID, or your Password, and the answers to your security questions. If not, proceed to the next method.Recover/Reset Apple Password ***** Email or Security Questions
This method only works if you have a verified recovery email for your Apple account or a set of security questions that you set up. The recovery instructions can be sent to your recovery email or you can answer the security questions on the Apple website. Here is a step-by-step guide:1. Go to iforgot.apple.com on your web browser.
2. You should see an option for "Enter your Apple ID". Click on it and type in your Apple ID to embark on the road to recovery. (If for some reason you forgot Apple ID as well, it’s not over yet! Proceed to the next recovery method for a possible solution.)
3. Tap on "my password"
4. Click the "Next" button.
5. You should now see two options. Click on "Get an email" to receive the account reset instructions on your recovery email. If you have security questions that you had set up, click on "Answer Security Questions" to recover your account right there on the website.
Note: Having a recovery email for your Apple account is probably the easiest method for future recovery. If you however prefer security questions, avoid obvious questions and instead use questions that only you will know the answers to.Forgot Your Apple ID? Here’s How to Reset It
Like your password, Apple can help you recover your Apple ID or username as well. Just follow this concise guide:1. Open any web browser and go to the following URL: iforgot.apple.com.
2. Click the "Forgot Apple ID" option.
3. You will be prompted to enter your First Name, Last Name and your Email Address.
4. You also have the option of entering up to 3 email addresses that you have used in the past.
5. Click the "Next" button after which you will be presented with two other options. Click "Reset By Email" to receive the account reset instructions on your recovery email. Alternatively, click on "Answer Security Questions" to recover your Apple account right there on the website.Using Apple’s Two-step Verification (for a Forgotten Apple Password)
Two-step authentication is an old Apple security feature and it still happens to be up and running. If you had set it up for your account, you can use it if you forgot Apple ID password. Here’s how it works:1. Go to the URL iforgot.apple.com.
2. Click the "Enter your Apple ID" option and type in your Apple ID to launch the recovery process.
3. You should be prompted to enter your recovery key. Type it in and click "Continue".
4. You should then choose a trusted recovery device that is currently available to you and click "Next".
5. Apple should send a verification code to the device you selected. Enter this code as requested on the website and click "Next".
6. After the verification is complete, you can now set up a new password.Note: Be wary of using recovery keys! Though they are a very secure and effective method of password ***** you could easily get permanently locked out of your Apple account. When using a recovery key, you initially need:1. An Apple ID password.
2. A trusted device that you can easily access.
3. The actual Recovery Key.Now if you happen to lose any two of the above at the same time, there is no way of recovering your account and you will simply have to create a new one.Using Apple’s Two-Factor Authentication (For a Forgotten Apple ID Password)
This is a newer account recovery option that is built into iOS 9 and OS X El Capitan. If you have enabled it for your account, you can change or reset Apple password ***** iforgot.apple.com or from any trusted iPad, iPhone or iPod touch if you forgot Apple ID password. The trusted device only works for this, however, if it has a passcode enabled.How to reset Apple password ***** Your own iPhone
1. Open iforgot.apple.com on any web browser and enter your Apple ID.
2. You can now choose to "Reset from another device" or you can "Use trusted phone number". Choose either option then click "Continue".
3. You should now wait for a prompt requesting access to the trusted device or phone number. Click "Allow". You can now reset your password.Recover/reset Apple password ***** a trusted Apple iOS device
1. On the device open Settings > iCloud.
2. Select your name and then select "Password & Security".
3. Select "Change Password" and enter your new password. Voila! You’ve now restored access to your account.If for any reason you can’t access the trusted device, you can recover your password ***** any other iOS device:Recover/reset Apple password ***** any other iOS device
1. Open Settings > iCloud.
2. Select Forgot Apple ID and Password.
3. Follow the given steps to recover your account.If none of the above methods work and you’re completely locked out of your account , you will need to ask Apple to intervene. Contact Apple for direct assistance.
Ask Your Own Mac Question
Customer reply replied 2 months ago
I’ve tried that it doesn’t work
Mac Support Specialist: Eric Ewing, IT Pro replied 2 months ago
Can you tell me more about what happens when you go through account recovery? At what point do you get stuck?
Ask Your Own Mac Question
Customer reply replied 2 months ago
No thanks
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Eric Ewing Your Own Question
Eric Ewing
Eric Ewing
Eric Ewing, IT Pro
Category: Mac
Satisfied Customers: 423
423 Satisfied Customers
Experience: I have been working in Technology since 1997, and have a special affinity for Apple devices.

Eric Ewing is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have locked myself out of my i pad. Message reads owner
I have locked myself out of my i pad. Message reads owner has used find my i phone to link it to their apple I D . How do I fix this because I don't know what I have done? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have a fire I pad and I forgot my password. Yesterday. No
I have a fire I pad and I forgot my password. JA: When could you last access your iPad? Customer: Yesterday JA: Are you able to sync to iTunes? Customer: No day before JA: Anything else you want the E… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor\u0027s Degree
4 satisfied customers
Ipad activation lock. Don't no. I cry did find page
ipad activation lock JA: When did you last change your password ***** Apple ID? Customer: don't no JA: Did you try resetting through Apple's online account reset tool? Customer: I cry did find page JA… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I have forgotten my user ID and password for my apple
I have forgotten my user ID and password ***** my apple account … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
Dont remember apple ID or password And icloud. I thought
I thought today but cant make up dates Icloud password ***** … read more
Jon
Jon
Bachelors Degree
728 satisfied customers
It's locked to icloud don't know the password and email, got
it's locked to icloud don't know the password ***** email … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Have trouble getting into reset password for iCloud. Not
Have trouble getting into reset password ***** iCloud … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My iPhone 7 is iCloud locked. I bought it offline. How? How
My iPhone 7 is iCloud locked. JA: When did you last change your password ***** Apple ID? Customer: I bought it offline. JA: Did you try resetting through Apple's online account reset tool? Customer: H… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My iPhone says it is locked out when I try to add iCloud
My iPhone says it is locked out when I try to add iCloud space. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I just received an Apple Pro and I did some wrong when
I just received an Apple Pro and I did some wrong when trying activate the I Pad. Now the only thing that happens when I turn the Pad on is it states that I should try again in 5 minutes … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Cannot retrieve my Apple account. I phone 6. It's been going
It's been going on a couple of months. I need to reset it and put in my credit card … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
The iPad is saying activation lock it gives some of the
The iPad is saying activation lock it gives some of the Apple ID but the password ***** used isn't working … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I need to reset my Apple password. Supposedly an email was
I need to reset my Apple password. Supposedly an email was sent to this … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
INeed my I cloud password for my old I pad. I did not it
iNeed my I cloud password ***** my old I pad JA: When did you last change your password ***** Apple ID? Customer: I did not it just prompted me for it JA: Did you try resetting through Apple's online … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a mini I pad which I have powered up today but have
I have a mini I pad which I have powered up today but have forgotten the number for the password … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I lost my iPhone an cant remember my password. Not sure
I lost my iPhone an cant remember my password JA: When did you last change your password ***** Apple ID? Customer: not sure JA: Did you try resetting through Apple's online account reset tool? Custome… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Is it anyway I can get my icloud password? I have tried my
is it anyway I can get my icloud password? I have tried my birthday, my daughters, and my wife. Can that first security question be something else besides birthday … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I had my Apple Password changed but when i put it in it
Hi Mike, i had my Apple Password ***** but when i put it in it rejects and that happens all the time. Lillian Childs … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x