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Getting that pop up for my facebook password and wont open..

Customer Question
Getting that pop up...

Getting that pop up for my facebook password ***** wont open.. I changed it on facebook but still wont open

Technician's Assistant: When could you last open your Facebook?

Good question let me see if I can open it up directly

Technician's Assistant: Did you recently update your software or Operating System (OS)?

It opens when I type it in however there is a google thing coming up what is that

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Thats all

Submitted: 2 months ago.Category: Mac
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Customer reply replied 2 months ago
the message comes up on the computer to give my password ***** my facebook page on google and I do and it does not work
I do not have trouble getting into my facebook page on line... how do I get rid of the message
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 months ago
i paid my 5 bucks and signed up so whats next... you can email me or call me (###) ###-####
Answered in 2 hours by:
5/30/2018
Mac Support Specialist: Ameen Khan, Computer Technician replied 2 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Mac
Satisfied Customers: 685
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

To give you an accurate answer, I have some follow up questions for you:

Which browser are you using? or is this on your mobile phone?

Ask Your Own Mac Question
Customer reply replied 2 months ago
chrome on my mac tower
Customer reply replied 2 months ago
Ameen can you just tell me what to do first
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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