Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I purchased an ipad from a yard sale, it belonged to the
I purchased an ipad from a yard sale, it belonged to the persons deceased father. it has an activation lock on it … read more
Cris
Cris
63 satisfied customers
I HAVE AN APPLE IPAD WHICH IS NOT LETTING ME TURN IT ON TO i
I HAVE AN APPLE IPAD WHICH IS NOT LETTING ME TURN IT ON TO i CAN'T GET INTO MY IPAD. I USED IT JUST TODAY FOR PHOTOS. i WAS GOING ON TO NETFLIX BUT IT IS TELLING ME TO ACTIVATE IT. iT ALSO IS TELLING … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
IPad mini 4 was locked .i just got it by a person from let's
iPad mini 4 was locked .i just got it by a person from let's go app … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
I am locked out of my ipad serial no. DMPHK6ZEDJ8T IT SEEMED
I am locked out of my ipad serial no. DMPHK6ZEDJ8T IT SEEMED TO HAPPEN SPONTANEOUSLY I thought because I was on the web and not dealing with settings, as if someone else might have tried to enter. … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
I contacted just answer last week and paid my $39 to help
Second opinion] I contacted just answer last week and paid my $39 to help get my ipod touch 4th generation unlocked. I was never succfuccessful. Today I bought a new touch (6th generation) and nw havi… read more
Harry
Harry
2,217 satisfied customers
I bought an I pad used 5 or6 years ago I dont know the
I bought an I pad used 5 or6 years ago I dont know the original owner ,password ***** ***** to reactivate my i pad how do i activate? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
It says; Activation Lock on my screen. My mini iPad all of a
It says; Activation Lock on my screen. My mini iPad all of a sudden asked me to enter my Apple ID and my Password. I'm the original owner of this devise and I have changed my password ***** few times … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
My ipad is not letting me sign in. I'd like to talk to
My ipad is not letting me sign in. I'd like to talk to customer support. … read more
Karthik
Karthik
Mac Enthusiast
519 satisfied customers
Bdought i phone from pawn shop ,its locked and dont have the
bdought i phone from pawn shop ,its locked and dont have the passwor … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
It is asking for the apple id of my friend Sanda who
it is asking for the apple id of my friend Sanda who originally owned it, she passed away and her husband gave it to me but he does not know her apple id or password ***** I would like to be able to u… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Just bought anew iPad. Don't know my password so my old one
Just bought anew iPad. Don't know my password ***** my old one can be updated before updating the new one. How can I reset it? … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
I just get this phone for my son for xmas but it is lock by
hi I just get this phone for my son for xmas but it is lock by old owner I don't have a way to talk to them what can I do? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I had to restore my ipad and now it's saying it is
I had to restore my ipad and now it's saying it is Activation Lock. The attached to the original activation is no longer valid and I don't have the password. … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
IT IS LOCKED AND I CANNOT OPEN IT. NEVER. I AM 75 YEARS OLD.
IT IS LOCKED AND I CANNOT OPEN IT. JA: When did you last change your password ***** Apple ID? Customer: NEVER. JA: Did you try resetting through Apple's online account reset tool? Customer: I AM 75 YE… read more
Justin Johnson
Justin Johnson
Mac Genius
2,911 satisfied customers
My phone locked. It says that "the owner used Find My Phone"
My phone locked. It says that "the owner used Find My Phone" and thus locked. It asked for my original ID ane Password...I do not remember these. Can you help me? … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
OUt OF MY iPAD BECAUSE IT SAYS i TRIED TO LINK IT TO MY
i AM LOCKED OUt OF MY iPAD BECAUSE IT SAYS i TRIED TO LINK IT TO MY iPHONE AND i HAVE NEVER HAD AN iPHONE. i HAVE A GALAXYS7. I PUT IN MY SERIAL # AND IT SAYS IT IS NOT VALID. THE IPAD WAS PURCHASED I… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My 4s suddenly says it needs activation, but not does
my 4s suddenly says it needs activation, but not does respond to my apple id and password. How can I get back into my phone? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Insidious an iOS update last nite and this morning the iPad
Insidious an iOS update last nite and this morning the iPad is asking for a password. I have never had a password ***** this device ever but I tried my Apple ID password ***** no avail. I literally ca… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x