Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

How do I fix my disabled apple id. My device is an apple…

Customer Question
How do I fix...

How do I fix my disabled apple id

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

My device is an apple iphone

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

It has worked for months and today it said my I’d wasdisabled

Submitted: 2 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 minutes by:
5/29/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,703
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Apple ID. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Customer reply replied 2 months ago
I have done nothing.
Customer reply replied 2 months ago
How long do I have to wait for an answer
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago

Ok. Have you used the Apple Password ***** Tool?

To use the Apple Password ***** Tool, click here: iforgot.apple.com

Ask Your Own Mac Question
Customer reply replied 2 months ago
Cancel my membership
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago

I will submit your cancel request now. I will not be able to respond after as customer service will handle it from there. Thanks and have a wonderful day!

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Want Do you know my Apple ID is still good how do I do that.
Want Do you know my Apple ID is still good how do I do that … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
How are you. When I m using my apple and downloading apps
When I m using my apple and downloading apps they your I'd is disabled … read more
Justin Johnson
Justin Johnson
Mac Genius
2,703 satisfied customers
My Apple ID is disabled. IPhone 8 plus. About 2 months. My
My Apple ID is disabled JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone 8 plus JA: How long has this been going on with your iPhone? What have y… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My I'd has been disabled. IPhone 8 plus. I bought it two
I bought it two days back. For iCloud back, I tried to increase storage with a buy. It says my I'd had been disabled. … read more
Senthil
Senthil
Sr. IT Analyst
BE
2 satisfied customers
My I'd has been disabled. Where can I find out. It's been
My I'd has been disabled JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Where can I find out JA: The Mac Technician will be able to walk you through t… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Just purchased a new Apple I-phone combined with a one month
Just purchased a new Apple I-phone combined with a one month free service from straight talk. I am on a Apple Pad now. The automated straight talk took my number and now that I have prom lens , I cann… read more
John Castle
John Castle
BSC in Computing Network Management and Design
196 satisfied customers
My Apple ID has been disabled. How i can get back to enable.
My Apple ID has been disabled. How i can get back to enable … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
76 satisfied customers
I forgot my appli I'd .what do I need to do? I don't know
I forgot my appli I'd .what do I need to do? JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: I don't know but I have an iPhone 6 plus JA: How long has … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,308 satisfied customers
My Apple ID has been disabled how do I fix this to do
My Apple ID has been disabled how do I fix this to do updates? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
I have an Apple ID password that iCloud will not accept. I
I have an Apple ID password ***** iCloud will not accept … read more
Justin Johnson
Justin Johnson
Mac Genius
2,703 satisfied customers
It got disable due to too many wrong passcodes so we got it
Ok it got disable due to too many wrong passcodes so we got it factory reset and should just put Apple ID in but it keeps saying it's wrong and it has an activation lock message which also says this d… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
It wasdisable but i could sign in. Iphone6. Just revently
Just revently try to log in usingmy apple IDit goes trough but upgrading it wont it says apple ID disable … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
My Apple ID has been disconnected. IPhone 7 plus. For about
For about month. I've got on my settings and tried to fix it there. I'm not very good at fixing cell phones!! Lol … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My Apple ID was compromised some how so I got a new one but
My Apple ID was compromised some how so I got a new one but I still can not download, update, or upgrade them! Also can't purchase more backup storage … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My son's phone is saying his Apple ID is disable. How can i
My son's phone is saying his Apple ID is disable. How can i fix this? Thank you … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
744 satisfied customers
I just upgraded to an iPhone 8plus yesterday. And I
Hi I just upgraded to an iPhone 8plus yesterday. And I transferred all data across using a pc my brother had given me. I assumed I had used my I Apple ID as I'd put in my passwords..all worked fine un… read more
Justin Johnson
Justin Johnson
Mac Genius
2,703 satisfied customers
I'd disabled. IPhone 8. Over a month and everything. Just
I'd disabled JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iPhone 8 JA: How long has this been going on with your iPhone? What have you tried so far?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My iPad says my Apple ID HAS BEEN DISABLED. I HAVENT USED MY
My iPad says my Apple ID HAS BEEN DISABLED. I HAVENT USED MY APPLE IC TODAY. IM LOCKDD OUT OF MY IPHONE BUT BOYHOOD IPADS ARE STILL WIRKING … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x