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I received a pop up stating that a new iPad with my Apple ID…

Customer Question
I received a pop...

I received a pop up stating that a new iPad with my Apple ID was being used for Facebook so I changed my Apple ID. Is there anything else I should do. Diane

Technician's Assistant: When did you last change your password ***** Apple ID?

A very long time ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 2 months ago.Category: Mac
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Answered in 2 hours by:
5/29/2018
Mac Support Specialist: John T. F., Apple Consultant replied 2 months ago
John T. F.
John T. F., Apple Consultant
Category: Mac
Satisfied Customers: 3,706
Experience: 20+ years in the computer/Mac industry
Verified

Hello! I will work to provide accurate advice. Give me a minute to read your submission.

If Secure Remote Assistance is offered, please ignore it.

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Mac Support Specialist: John T. F., Apple Consultant replied 2 months ago

Do you own an iPad?

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Customer reply replied 2 months ago
I thought I was talking to Apple not just answer.
I don’t want justanswer.com. I want the charges eliminated
Mac Support Specialist: John T. F., Apple Consultant replied 2 months ago

Yes, you submitted your question to JustAnswer, a third-party support site. I help with Apple customers' issues every day and I'm happy to help you with your problem, too.

If not, you'll need to contact customer service about any account/financial related issues.

Thanks,
John

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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