Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I have Microsoft Word on my Mac. I regularly use it to print
I have Microsoft Word on my Mac. I regularly use it to print labels. Now when I ask it to print it comes up "Microsoft unexpectedly failed" … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,664 satisfied customers
I have Imac 27/3 and i'm trying to print a file from a Pc
i have Imac 27/3 and i'm trying to print a file from a Pc and my iMac will not print file when i open it up. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,664 satisfied customers
I have 2018 MacBook Pro 15" w/touchbar. I own Office for Mac
I have 2018 MacBook Pro 15" w/touchbar. I own Office for Mac 2011. Should I install it on this new machine, upgrade to a newer version of Office for Mac, or use Apple software (Pages, Numbers, Keynote… read more
Senthil
Senthil
Sr. IT Analyst
BE
256 satisfied customers
I just lost you. I have a 21" MacBook Pro (bought late 2013)
Hi, I just lost you. I have a 21" MacBook Pro (bought late 2013) and my system software is old - it is Yosemite. I am finding some software that is no longer working, like Thunderbird, and would like … read more
Ashik
Ashik
Mac Technician
Master's Degree
13,001 satisfied customers
I have an iMac with Yosemite and Office for Mac 2011. On
I have an iMac with Yosemite and Office for Mac 2011. On occasion, I copy text from websites into a Word doc and Word will freeze. I did it last week and can't do anything to stop getting the rotating… read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,079 satisfied customers
I am on Mac High Sierra version 10.13.2. Also I have Office
I am on Mac High Sierra version 10.13.2. Also I have Office 11 version 14.7.1. Do I need to upgrade? If so, how? … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
I have an iMac from late 2009. I believe the operating
I have an iMac from late 2009. I believe the operating system is OS 10.9.5. I need to install a Microsoft office program (that has powerpoint) that will work on my imac. Which product should I downloa… read more
David L
David L
Bachelor's Degree
5,449 satisfied customers
I have a desktop iMac (2.16 GHz processor, Intel Core Duo,
I have a desktop iMac (2.16 GHz processor, Intel Core Duo, 1GB 667MHz DDR2 SDRAM, using OSX 10.6.8), bought used in 2009 with the then most recent OS, but no disks. The system I'm currently using can … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I Have an IMAC and have Microsoft Office Mac 2008 I lost my
I Have an IMAC and have Microsoft Office Mac 2008 I lost my DVD but have my product key will i have to buy an upgrade if so do i need to come into the store or download from the net what is the easies… read more
Ashik
Ashik
Mac Technician
Master's Degree
13,001 satisfied customers
We currently own three IMacs. Two of recent vintage and one
We currently own three IMacs. Two of recent vintage and one older IMAC that I recently increased memory capacity. To increase memory it was necessary to first upgrade through Snow Leopard then to Moun… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I got my Mac account email back. I had added a comcast email
I got my Mac account email back. I had added a comcast email account but I probably won't need to use it now. My question is this: do I need to buy a new computer to have this email account with Mac o… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,052 satisfied customers
Hello! My Mac (10.6.8) has Powerpoint 2004 on it. I did a
Hello! My Mac (10.6.8) has Powerpoint 2004 on it. I did a Powerpoint presentation for school where they use Windows. The text comes up but not the photos or graphics. I have read a few things on line … read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I have an IMAC serial # XXXXX I am running Microsoft
I have an IMAC serial # XXXXX I am running Microsoft Office for Mac 2004. I cannot open my Word documents or print them. I tried trashing Microsoft Office for Mac 2004, and reinstalling it from my dis… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I just opened a new Word doc and tried to save it but all of
I just opened a new Word doc and tried to save it but all of the commands are grayed out except for "Open". It won't save or Save As, it just sits there. It won't quit - I had to Force Quit. I shut do… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,081 satisfied customers
I recently updated my Imac computer to Mac OS X version 10.6.8
I recently updated my Imac computer to Mac OS X version 10.6.8 I have Office 2004 for Mac. I verified with Apple that it is compatible with my computer, but I cannot print a document. Please help.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have an apple computer. I recently downloaded the Lion System
I have an apple computer. I recently downloaded the Lion System and it is not compatible with the microsoft programs we have been using. Do I need to trash the Lion system or is their a newer version … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi When Im trying to open some of my old files (eg Powerpoint)
Hi When I'm trying to open some of my old files (eg Powerpoint) I get the message that "the file already exists and cannot be replaced". They were created on my old Snow iMac and I've transferred them… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Please help! I am a graduate student and I have just switched
Please help! I am a graduate student and I have just switched from a PC to a Mac. Most of my advisers are still using PCs so my files must be compatible. I have Office 2008 for Mac and PC users cannot… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x