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Mac Pro is not charging. Mac OS High Sierra 10.13.4. This…

Customer Question
Mac Pro is not...

Mac Pro is not charging

Technician's Assistant: What Operating System (OS) are you running on your Mac Pro?

Mac OS High Sierra 10.13.4

Technician's Assistant: How long has this been going on with your Mac Pro? What have you tried so far?

This has been going for 5 hours

Submitted: 2 months ago.Category: Mac
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Answered in 5 minutes by:
5/29/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about MacP:ro. I've only just come online now and would like to assist you with your question.

Laptop?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago

Follow this guide for an SMC reset.

LINK

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Customer reply replied 2 months ago
I fixed the problem
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Mike, Mac Medic
Category: Mac
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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