Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I am sharing my activity with my daughter my i phone shows
Hi i am sharing my activity with my daughter my i phone shows me her activity but not my watch can you help please john … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
172 satisfied customers
I have an IPhone 6 that was set up for me by my Grand
I have an IPhone 6 that was set up for me by my Grand Daughter and I was wondering if I delete her email for iTunes & Apps that's in my phone will I loose all the music I purchased. Some of the music … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
135 satisfied customers
It is my daughters phone that won't charge on. IPhone 6 s i
iPhone 6 s i spent time in Apple Store yesterday but her Apple ID and password *****'t match ? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
I need a new battery for my cell phone. I have been on the
I need a new battery for my cell phone. I have been on the phone for over an hour trying to see if my friend who has an appointment tomrorrow can bring my cell phone to have a new battery pt in? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,872 satisfied customers
I gave my apple phone to my daughter and I can't remember my
I gave my apple phone to my daughter and I can't remember my password. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
We just got a new i phone. My wife was entering a numbe and
We just got a new i phone . My wife was entering a numbe and she pressed edit when she made a mistake and the phone started dialing the number. She panicked and started pressing the on/off button at the bottom and it has somehow locked the phone and we can do virtually nothing now. Can you help , please? We are seniors and are navices at this. Thank you for any help you can give. It is an I phone 6. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
One of my daughter's classmates used her phone and when she
One of my daughter's classmates used her phone and when she gave it back to her this message appeared: "iphone is disabled." Try again in an hour. She tried an hour later, and after an hour this messa… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Hmmm. this is so weird. My daughter is having a meltdown at
Hmmm. this is so weird. My daughter is having a meltdown at college because word has frozen on her MacBook air. Is there a fix? … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,423 satisfied customers
My 6s has alwYs worked perfectly. Today I got it from my
My 6s has alwYs worked perfectly. Today I got it from my purse and it won't turn off and appears it is stuck on magnified apps screen. Enormous pictures that I can only see small part. It's frozen. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I had a Nokia Phone which my service provider is Aldi /
Hi, I had a Nokia Phone which my service provider is Aldi / Telstra. My daughter provided me an Apple Phone as she upgraded. Unfortunately, when she removed my sim card she damaged the card. So I purc… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
My phone has been connected late last year with my
My phone has been connected late last year with my daughters' when she took over my old one and used my passcodes. We have been trying to disconnecct. I think its called "dual authentication". She has… read more
Jon
Jon
Bachelors Degree
848 satisfied customers
My Ipad asked "If you want to update slide" with an arrow
My Ipad asked "If you want to update slide" with an arrow to the right (on a white screen). It would not let me ignore this message or go back to the main home screen. I couldn't even turn off my Ipad… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
when i try to send messages i see the message I typed shown
when i try to send messages i see the message I typed shown in green and nothing is sent. How can I get this to work?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Daughter is overseas with MacBook pro. connects to Wi-Fi but
Daughter is overseas with MacBook pro. connects to Wi-Fi but won't open. possible VNS server isn't working.… read more
Daniel Whelan
Daniel Whelan
Higher National Diploma
35 satisfied customers
Help! My daughter was just adding the final transitions to
Help! My daughter was just adding the final transitions to her iMovie myth due in Englush tomorrow! As she went to add one if the last ones, she got the colorful spinning wheel and it won't stop! She … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My daughter locked her Ipod Touch and we dont know how to
My daughter locked her Ipod Touch and we don't know how to reset it? It was set at 5555 but the 10 year old changed it and forgot it???… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
I need to get into my daughters mac computer, but do not know
I need to get into my daughter's mac computer, but do not know her password XXXXX she turns it off as soon as she leaves her room.… read more
Jesse
Jesse
Apple Consultant
Some College
2,163 satisfied customers
Hi, My two year old daughter, while watching a video, (online)
Hi, My two year old daughter, while watching a video, (online) Did SOMETHING that has caused the monitor screen to go into some kind of negative feature ( I am hoping it's a feature, and that she has … read more
Ashik
Ashik
Master's Degree
9,366 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x