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I'm trying to friend someone and there is no place on my…

Customer Question
I'm trying to friend...

I'm trying to friend someone and there is no place on my Facebook page to do that. Can you help?

Technician's Assistant: When did you last update Facebook?

I've never updated Facebook. Didn't know I had to!

Technician's Assistant: What have you tried so far with your Facebook?

I looked up online but what they said to do does not work

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Yes, why, when I'm typing something it sometimes just disappears?

Submitted: 25 days ago.Category: Mac
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Answered in 5 minutes by:
5/29/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,344
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Facebook. I've only just come online now and would like to assist you with your question.

How are you looking now?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 25 days ago
Why don't I try first (learning experience!)
Customer reply replied 25 days ago
I'll try to do it myself
Customer reply replied 25 days ago
Hey Justin, are you there? Did you see my problems listed?
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

I do not see your listed problems.

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Customer reply replied 25 days ago
Hey - Justin
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

Hello

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Customer reply replied 25 days ago
ok. I cannot friend someone from my facebook page.
Why does my comment or any typing sometimes disappear?how do I update Facebook?
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

Facebook auto updates

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Customer reply replied 25 days ago
no, I do not want to spend $39 to do something I'd like to learn to do myself
Customer reply replied 25 days ago
ok, so update FaceBook. What do I do?
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

It auto updates

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Customer reply replied 25 days ago
Jason, are you typing the answer because all I see is Facebook auto updates
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

DO YOU SEE THIS?

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Customer reply replied 25 days ago
all I'm seeing is DO YOU SEE THIS?
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

Facebook auto updates

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Customer reply replied 25 days ago
I'm back to the "want to switch to a remote assistance."
Customer reply replied 25 days ago
how do I friend someone
Customer reply replied 25 days ago
Are you there Justin? Where do your answers come up
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

Facebook auto updates

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Customer reply replied 25 days ago
Justin, oh Justin? Where are you my friend?
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

I am here and facebook auto updates so stop worrying about that. Search is at the top of every facebook page.

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Customer reply replied 25 days ago
I have search. How do I friend my husband and he friends me?
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

yes

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Customer reply replied 25 days ago
what? How do I friend someone.
Customer reply replied 25 days ago
I don't mean to sound sassy, I just want to be able to friend people and can't find how to do it.
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

you ask for their friendship and then they confirm.

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Customer reply replied 25 days ago
ok, well I have to go now. You don't understand my problem. I'll ask a girlfriend. I'm just upset that I spent $5 and almost an hour and still don't have an answer.
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

This service is more than $5.

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Customer reply replied 25 days ago
what? It was stated $5 for one day
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

It is typically $35-50

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Customer reply replied 25 days ago
well, I do not want to spend any money on this because you haven't helped me and I've spent so much time
Customer reply replied 25 days ago
how do I make sure I'm not chagged anything
Mac Support Specialist: Justin Johnson, Mac Genius replied 25 days ago

I will submit your refund request now. I will not be able to respond after as customer service will handle it from there. Thanks and have a wonderful day!

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