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Un Unlock phone have tried several ID and passwords all say…

Customer Question
Un Unlock phone have...

Un Unlock phone have tried several ID and passwords all say incorrect

Technician's Assistant: When did you last change your password ***** Apple ID?

I am traveling to England and switched to overseas on the 26th and now can't get into my phone

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Have tried several passwords that I have written down none working

Submitted: 2 months ago.Category: Mac
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Answered in 12 minutes by:
5/28/2018
Mac Support Specialist: Dustin, Mac Support Specialist replied 2 months ago
Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,270
Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Mac Support Specialist: Dustin, Mac Support Specialist replied 2 months ago

Lets try the following steps to reset your apple id password, Go to the link below, enter your applie id.

https://iforgot.apple.com/

After entering your apple id, either answer your security questions and reset your password. Or , have an email sent to your email address. Then open your email and click the reset link inside that email to reset your password.

Once you have set a new password. Turn your device off, then back on and try to sign in with the apple id and the new password ***** just set.
If you get stuck or run into any issues, let me know!

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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Dustin
Dustin, Mac Support Specialist
Category: Mac
Satisfied Customers: 14,270
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Experience: Over a decade putting the missing byte back into Apple. Also worked in The US Army as A Network Switching Systems Operator/Controller

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